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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
short-term disability
long-term disability
401(k)
Paid Time Off
paid family leave
Life insurance
Business Travel Accident insurance
LinkedIn learning
Employee Referral Program
Adoption assistance
Employee assistance program
Health and Wellness Program
Employee Discounts
Employee Resource Groups
Job Description
Coldwell Banker is a globally recognized real estate franchise known for its commitment to excellence, innovative technology solutions, and extensive support for its real estate agents. The company operates a vast network of offices and teams across multiple regions, fostering a professional and inclusive environment that empowers agents to deliver superior client service. As a leader in the real estate industry, Coldwell Banker combines traditional values with modern marketing tools and systems, allowing agents and employees to thrive in competitive markets. The company is dedicated to supporting its team members through comprehensive training, advanced technology platforms, and a collaborative culture... Show More
Job Requirements
- Two or more years of customer service experience is preferred
- Prior experience in a real estate office is advantageous
- Familiarity with the use of social media platforms including Facebook and Instagram
- Excellent written and verbal communication skills
- Proficiency in operating systems including PCs, Macs, and mobile platforms
- Strong proficiency with Microsoft Office applications
- Ability to communicate effectively with diverse audiences
- Customer-focused approach and ability to multi-task
- Willingness to be nimble and adjust priorities as needed
- Ability to travel to additional offices in the region as required
Job Qualifications
- Two or more years of customer service experience preferred
- Familiarity with social media platforms such as Facebook and Instagram
- Excellent written and verbal communication skills
- Proficiency in various operating systems including PCs, Macs, and mobile platforms
- Strong proficiency with Microsoft Office applications preferred
- Ability to communicate effectively with diverse audiences
- Customer-focused and delivery-oriented mindset
- Ability to multi-task and adjust priorities as needed
Job Duties
- Provide white-glove service for agents and clients visiting offices
- Support agents with technology, process, or operational questions
- Provide basic social media and marketing support and manage office social media accounts
- Promote a friendly, inclusive office culture
- Coordinate with other operational teams for transaction-related questions
- Facilitate agent onboarding including office orientation and training on company tools
- Assist branch leaders with event planning, promotion, and recognition programs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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