Regional Support Manager

HomeTowne Studios by RedRoof is a prominent management company specializing in extended stay hotels, committed to providing top-quality experiences for both guests and employees. With a presence spanning 20 states, HomeTowne Studios is recognized for its renovated properties and continuous efforts to enhance accommodations and service. Since the major renovations completed in 2018, the company has dedicated itself to improving every aspect of the guest stay, ensuring comfort, cleanliness, and exceptional service. At the same time, HomeTowne Studios emphasizes being an employer of choice, placing significant value on employee satisfaction, development, and well-being.

The Regional Support Manager position offers a competitive annual salary range between $65,000 and $68,000, based on experience. This role is vital within the HomeTowne Studios management team as it involves overseeing multiple critical departmental functions including Front Desk, Housekeeping, Maintenance, Laundry, and Sales across properties. The manager will play a considerable leadership role, responsible for maintaining hotel quality standards through regular inspections of rooms, public spaces, and grounds to ensure the highest levels of cleanliness and order. This position requires working closely with the General Manager and hotel staff to create an environment that supports superior guest experiences and fosters employee growth.

In addition to supervision, the role includes recruiting, hiring, training, coaching, and motivating employees to meet and exceed service and quality expectations. The Regional Support Manager will ensure compliance with all federal, state, local, and company policies, maintaining operational integrity while controlling costs effectively through careful budgeting, forecasting, and labor management. A key responsibility is managing inventory and supply orders to align with budget guidelines while ensuring sufficient stock levels.

Administrative duties form another significant aspect of the role. The manager will be engaged in scheduling, labor reporting, night audit verification, payroll processing, and responding promptly to guest reviews and concerns. The role demands versatility and the ability to handle guest complaints and eviction matters in coordination with the General Manager. Due to the multi-property scope of the position, travel is required up to 75 percent of the time. This offers an exciting opportunity for dynamic professionals who thrive in varied work settings and enjoy the challenge of leading teams across locations.

Candidates who excel in this role typically bring at least two years of management experience, preferably within extended stay hotels, restaurants, or retail sectors. Self-motivation and the ability to work autonomously are crucial, as is a solid understanding of profit and loss statements along with budget management experience. The company values leaders with a strong drive for success, excellent team leadership capabilities, and a proactive attitude towards continuous improvement.

In return for dedication and excellence, HomeTowne Studios by RedRoof offers a comprehensive benefits package designed to support the health, financial security, and career advancement of its employees. These benefits reflect the company’s commitment to fostering a positive work environment where employees feel valued and empowered to grow. This unique blend of quality hospitality management and employee-focused culture makes HomeTowne Studios a rewarding place to build a career.