Regional Support Manager

HomeTowne Studios by RedRoof is a prominent management company specializing in providing quality extended stay hotel accommodations across 20 different states in the United States. As a leader in the extended stay hotel industry, HomeTowne Studios is dedicated to enhancing both guest and employee experiences by continually renovating properties, improving service standards, and fostering a positive working environment. The company prides itself not only on delivering exceptional hospitality but also on being an employer of choice where employees are valued and supported in their professional growth.

Working at HomeTowne Studios offers individuals the chance to be part of a dynamic hospitality team striving for excellence in extended stay accommodations. The company’s commitment to employee welfare is evident in its comprehensive benefits package, competitive pay, and career development opportunities. With a focus on maintaining high-quality standards and exceptional guest satisfaction, employees at HomeTowne Studios enjoy a workplace culture that values dedication, teamwork, and continuous improvement.

The Regional Support Manager role at HomeTowne Studios entails a leadership position responsible for managing multiple aspects of hotel operations to ensure the properties meet the company’s standards of quality and service. A starting salary ranging from $65,000 to $68,000 is offered, depending on experience. The role is a mix of supervisory, managerial, and administrative duties that require a proactive approach and the ability to lead diverse teams.

In this role, the Regional Support Manager oversees functional areas including front desk operations, housekeeping, maintenance, laundry, and sales. The manager is responsible for recruiting, hiring, training, and leading employees to exceed service and quality expectations while maintaining compliance with all regulatory and company policies. Travel up to 75 percent is expected to support operations at various property locations.

The position encompasses operational tasks such as inspecting hotel rooms, public areas, and exterior grounds to ensure cleanliness and orderliness. Managing budgets by controlling costs through forecasting, labor management, and profit and loss accountability is also key. The role involves administrative responsibilities like scheduling, payroll management, labor reporting, night audit verification, responding to guest reviews, and assisting the General Manager with guest complaints and evictions.

Successful candidates for this role typically bring at least two years of management experience, ideally within the extended stay hotel, restaurant, or retail sectors. A good understanding of profit and loss statements, budgeting, and the ability to work independently with a motivated drive to lead teams are essential. The company values individuals with a positive attitude, strong leadership skills, and an eagerness to contribute to the success of the business.

Joining HomeTowne Studios means becoming part of a company that not only delivers exceptional hospitality experiences but also prioritizes employee well-being and professional development. The organization offers benefits such as health insurance with low employee contributions, dental and vision coverage, employer-paid life insurance, paid time off, a 401K plan with employer match, competitive pay, and ample opportunities for career growth. The Regional Support Manager role is a rewarding opportunity to help shape the guest experience across multiple properties while advancing one’s career in the hospitality industry.