Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $68,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a renowned management company specializing in providing quality extended stay hotel experiences across 20 states in the United States. The company prides itself on combining exceptional guest services with a strong commitment to fostering an enriching work environment for its employees. As a leader in the hospitality industry, HomeTowne Studios has undergone significant property renovations and continues to invest in the enhancement of its facilities, emphasizing both guest comfort and employee satisfaction. The company’s mission is to be the employer of choice and create a workplace where employees feel valued, motivated, and empowered to achieve their potential. With a robust network of properties, HomeTowne Studios maintains high standards of quality, making it a preferred destination for extended stay guests. The management team is passionate about continuous improvements through training and operational excellence, ensuring every guest receives a top-tier extended stay experience.
The role of Regional Support Manager at HomeTowne Studios is a vital leadership position designed to oversee multiple facets of hotel operations to ensure superior quality, service, and operational efficiency. This position offers an annual salary ranging between $65,000 to $68,000, commensurate with experience, presenting an excellent opportunity for professionals seeking rewarding careers in hospitality management. The ideal candidate will have hands-on experience in managing diverse teams across front desk operations, housekeeping, maintenance, laundry, and sales departments, ensuring these units work cohesively to deliver outstanding service. This role demands a proactive leader capable of conducting detailed inspections to uphold cleanliness and facility standards, managing budgets effectively to maximize profitability, and maintaining compliance with all relevant laws and company policies.
Additionally, the Regional Support Manager will drive employee performance by recruiting, hiring, and training new team members while continuously motivating and coaching staff to exceed service expectations. The position requires significant travel commitment, up to 75%, underscoring the importance of versatility and adaptability in managing operations across various properties. Administrative proficiency is essential, as the manager will oversee scheduling, labor reporting, payroll, night audit verification, and respond promptly to guest reviews, helping to resolve complaints and handle sensitive guest issues such as evictions. This comprehensive set of responsibilities highlights the dynamic, multifaceted nature of the role, making it an excellent fit for professionals with a passion for service excellence and strong leadership capabilities.
HomeTowne Studios offers a competitive benefits package to support its employees’ health and well-being, including health insurance with affordable employee contributions, dental and vision coverage, employer-paid life insurance, paid time off, a 401K plan with employer match, and clear pathways for career growth. The company prioritizes fostering a supportive and rewarding work environment where team members can thrive professionally and personally.
The role of Regional Support Manager at HomeTowne Studios is a vital leadership position designed to oversee multiple facets of hotel operations to ensure superior quality, service, and operational efficiency. This position offers an annual salary ranging between $65,000 to $68,000, commensurate with experience, presenting an excellent opportunity for professionals seeking rewarding careers in hospitality management. The ideal candidate will have hands-on experience in managing diverse teams across front desk operations, housekeeping, maintenance, laundry, and sales departments, ensuring these units work cohesively to deliver outstanding service. This role demands a proactive leader capable of conducting detailed inspections to uphold cleanliness and facility standards, managing budgets effectively to maximize profitability, and maintaining compliance with all relevant laws and company policies.
Additionally, the Regional Support Manager will drive employee performance by recruiting, hiring, and training new team members while continuously motivating and coaching staff to exceed service expectations. The position requires significant travel commitment, up to 75%, underscoring the importance of versatility and adaptability in managing operations across various properties. Administrative proficiency is essential, as the manager will oversee scheduling, labor reporting, payroll, night audit verification, and respond promptly to guest reviews, helping to resolve complaints and handle sensitive guest issues such as evictions. This comprehensive set of responsibilities highlights the dynamic, multifaceted nature of the role, making it an excellent fit for professionals with a passion for service excellence and strong leadership capabilities.
HomeTowne Studios offers a competitive benefits package to support its employees’ health and well-being, including health insurance with affordable employee contributions, dental and vision coverage, employer-paid life insurance, paid time off, a 401K plan with employer match, and clear pathways for career growth. The company prioritizes fostering a supportive and rewarding work environment where team members can thrive professionally and personally.
Job Requirements
- Minimum 2 years of management experience preferably in hospitality or related fields
- excellent leadership and team management skills
- proficient understanding of budgeting and profit and loss management
- strong communication and interpersonal skills
- ability to travel up to 75 percent
- high level of self-motivation and ability to work independently
- knowledge of compliance and regulatory requirements applicable to hotel operations
Job Qualifications
- Prefer 2 years of management experience, preferably in extended stay hotels, restaurant or retail management
- must be self-motivated
- ability to work without direct supervision
- understanding profit and loss statements and budgeting experience preferred
- ability and drive to lead a team and have the attitude for success
Job Duties
- Maintain the hotel's quality by inspecting rooms, public access areas, and outside grounds for cleanliness and order
- responsible for the management of the Front Desk, Housekeeping, Maintenance, Laundry and Sales at the hotel
- recruit, hire, train and lead employees to meet and exceed service and quality
- coach, counsel and motivate all employees as necessary
- ensure compliance of Federal, State, local and company requirements
- control costs effectively to meet budget guidelines through forecasting, labor control and overall profit and loss performance
- manage property inventory and ordering of supplies to ensure proper stock levels are maintained while remaining within budget
- manage the daily, weekly and monthly administrative functions including but not limited to scheduling, labor reporting, night audit verification, payroll and responding to guest reviews etc
- assist the GM with guest complaints and evictions
- this role includes travel up to 75%
- performs all other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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