Regional Manager, Inflight Dining Operations

American Airlines is a leading global airline known for its expansive network, connecting travelers to more than 365 destinations worldwide through over 6,800 daily flights. As the largest airline in the world, American Airlines is committed to delivering exceptional customer experiences while fostering a diverse and inclusive workplace culture. With a workforce that thrives on collaboration and innovation, the company offers a supportive environment where employees are encouraged to grow both professionally and personally. Known for its dedication to safety, service excellence, and operational efficiency, American Airlines continuously invests in its people and technology to stay at the forefront of the aviation industry.

The Flight Service Team within the Customer Experience Division is currently seeking a dedicated professional to join as a Galley and Catering Operations Specialist. This position plays a critical role in ensuring the smooth operation of onboard galley packing and catering services, directly impacting the quality of inflight service offered to passengers. The specialist will act as an internal subject matter expert, overseeing system audits related to scheduled meal services, and managing communications between various stakeholders including internal teams and external suppliers. The role requires acute attention to detail as it involves auditing catering diagrams, resolving galley packing issues, and supporting the development of new service concepts tailored to evolving aircraft and passenger needs.

With a salary range of $56,000 to $99,000 depending on qualifications and experience, this position offers a unique opportunity to advance your career within a dynamic and highly respected airline. The successful candidate will be involved in comprehensive project management tasks, engaging in both domestic and international travel approximately 50% to 75% of the time. This aspect of the job offers an exciting chance to travel extensively while contributing to operational excellence at American Airlines.

This role demands a combination of technical knowledge, analytical skills, and effective communication abilities. Proficiency with Microsoft Office applications including Word, Excel, Outlook, PowerPoint, and Publisher is essential. The ideal candidate must demonstrate strong problem-solving capabilities and the ability to adapt and manage diverse workloads under changing priorities. Additionally, the role requires compliance with FAA criminal background checks to obtain unescorted access to airport security identification areas, ensuring adherence to stringent safety and security regulations.

Joining American Airlines means more than just securing a job; it means becoming part of a vibrant community committed to diversity, inclusion, and continuous improvement. Employees benefit from comprehensive health, dental, prescription, and vision coverage from day one. The company also promotes wellness through various programs and offers additional perks such as virtual doctor visits, flexible spending accounts, and a robust 401(k) program with employer contributions. Employee Assistance Programs, pet insurance, and travel discounts further enhance the employment experience. Embrace the opportunity to grow your expertise, develop new skills, and tackle exciting challenges, all while enjoying unparalleled travel benefits and work-life balance at one of the most recognized airlines in the world.