Regional Manager - Consumer Direct Sales

TDS Telecom is a community-oriented communications company with over 55 years of experience, known for its family-run culture and dedication to creating best-in-class customer experiences. As part of TDS Inc. [NYSE: TDS], the company combines the stability of a well-established organization with the heart of a family business. TDS Telecom specializes in providing high-speed internet, TV entertainment, and phone services to a wide range of communities, including small to mid-sized urban, suburban, and rural areas across the United States. With over one million connections and a growing fiber optic network footprint, the company is committed to delivering innovative and reliable communication solutions that enhance how people live, work, and connect. TDS values diversity, equal employment opportunity, and a work environment that supports employee well-being and professional growth.

The Regional Manager – Consumer Direct Sales role at TDS Telecom is pivotal in advancing the company’s consumer sales strategy within the Spokane, WA region and the Inland Northwest communities. This leadership role oversees the direct sales teams that engage customers face-to-face, emphasizing a trusted, local, and customer-first approach. The Regional Manager is responsible for driving revenue growth through acquiring new customers and expanding relationships by leveraging TDS’s entire suite of products, including Data, Voice, TDS TV Plus, TDS Mobile Service, and Internet Security.

This role demands a highly strategic and hands-on leader who can manage in-person, door-to-door sales teams, partner and referral programs, and third-party contractors across diverse markets. The manager leads remote and field-based teams, maintaining a close connection with market conditions and customer needs while executing day-to-day operational responsibilities. Managing the region end to end includes budget oversight, crafting compelling offers, and ensuring execution excellence in the field.

Success in this position involves hiring, developing, and coaching high-performing sales leaders and frontline representatives who embody the TDS brand in neighborhoods throughout the Spokane and Inland Northwest areas. The role suits a customer-focused sales leader who thrives in field leadership environments and values relationship-driven selling. This position also offers uncapped earning potential with a competitive salary range from $108,500 to $176,300 annually, combining base pay and performance-based commissions.

Overall, this position is critical to expanding TDS’s market presence, enhancing customer experiences, and achieving robust sales growth in a community-focused setting. It offers the opportunity to work with a company that prioritizes people, innovation, and connectivity, alongside a supportive work environment rich in benefits and career development opportunities.