Regional Food Service Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
Employee Discounts

Job Description

Aramark is a global leader in food services, facilities management, and hospitality, renowned for its commitment to excellence and innovation in delivering exceptional dining and support services. With a strong presence across various sectors including education, healthcare, business, and sports and entertainment venues, Aramark creates tailored food service solutions designed to meet diverse customer preferences and operational needs. The company’s philosophy centers around fostering an inclusive and supportive environment where employees feel valued and empowered to deliver outstanding service, contributing to Aramark's reputation as an employer of choice in the industry.

The Regional Food Service Manager plays a pivotal role within Aramark, overseeing multiple dining operations across a specific geographic region. This leadership position is responsible for driving the creation and implementation of dining experiences that satisfy patron expectations and align with client goals. The manager’s primary focus is on managing operations where customers order from menu-based offerings of prepared cuisine, ensuring efficiency, quality, and consistency in service delivery.

The role demands a dynamic leader capable of engaging and developing team members using Aramark's coaching model to maximize their potential. This includes rewarding and recognizing employees to foster a motivated workforce while ensuring that team and individual performances meet set objectives and client expectations. The Regional Food Service Manager orchestrates daily team briefings to maintain clarity of purpose and operational alignment, while upholding rigorous safety and sanitation standards across all food service operations.

Client relationship management is a crucial aspect of this role, requiring the manager to identify client needs proactively and communicate operational progress effectively. Financial stewardship is equally important, as the manager is tasked with completing and maintaining profit and loss statements, achieving financial targets for both clients and Aramark, and adhering to operational excellence fundamentals that meet food and labor standards.

Supervision extends to overseeing the entire team in production, quality control, and compliance with health and safety regulations, ensuring a safe and healthy environment for clients, customers, and employees. This role also demands physical capability for occasional handling and moving objects up to 50 pounds, alongside tolerance for prolonged periods of standing, reflecting the hands-on nature of food service management.

In summary, the Regional Food Service Manager at Aramark is an influential leader who combines operational expertise, client-focused service delivery, team development, and financial acumen to drive success across multiple dining locations. This position offers a unique opportunity to impact the food service landscape while working for a respected company committed to diversity, inclusion, and employee development.

Job Requirements

  • At least one year of experience in a supervisory role
  • Bachelor’s degree or relevant practical experience preferred
  • Strong interpersonal skills
  • Ability to create and maintain strong client and customer relationships
  • Proficient in customer service following Aramark's service methodology
  • Capability to handle, move, push, and pull objects weighing up to 50 pounds
  • Ability to tolerate prolonged standing
  • Commitment to safety and sanitation standards
  • Excellent communication skills
  • Leadership and team development experience

Job Qualifications

  • At least one year of experience in a supervisory role
  • Bachelor’s degree or relevant practical experience preferred
  • Strong interpersonal skills
  • Ability to create and preserve strong client and customer connections
  • Proficient in delivering outstanding customer service using Aramark's approved service methodology
  • Skilled in establishing effective working relationships across departments
  • Ability to work well under physical demands such as handling up to 50 pounds and prolonged standing

Job Duties

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and communicate operational progress
  • Ensure the completion and maintenance of P and L statements
  • Deliver client and company financial targets
  • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • Supervise team regarding production, quality and control
  • Maintain a safe and healthy environment for clients, customers and employees

Job Criteria

Experience

Mid Level (3-7 years)


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