Regional Food Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee recognition programs
Career development opportunities
inclusive work environment

Job Description

Aramark is a leading global provider of food services, facilities management, and uniform services, dedicated to creating exceptional experiences for its clients and customers. The company focuses on delivering quality dining solutions tailored to meet the diverse preferences of patrons across various industries, including education, healthcare, business, and sports and entertainment venues. Aramark is committed to fostering a supportive and inclusive work environment where employees feel valued, empowered, and respected irrespective of their background or personal characteristics. The company upholds a strong policy against discrimination, ensuring fair treatment and equal opportunities for all team members. With a presence in numerous locations worldwide, Aramark emphasizes innovation, operational excellence, and outstanding customer service to maintain its position as a trusted industry leader.

The role of a Regional Food Service Manager at Aramark is pivotal in overseeing and managing dining operations within a designated region. This managerial position is responsible for creating and executing effective dining solutions that satisfy client and patron preferences. The Regional Food Service Manager supervises food service environments where patrons place menu-based orders for prepared cuisine, ensuring all operations meet high standards of quality, safety, and sanitation. In this role, the manager uses Aramark's coaching model to engage and develop team members, fostering a motivated workforce capable of delivering exceptional service. Key responsibilities include rewarding and recognizing employees, ensuring individual and team performance aligns with client expectations, and leading daily briefings to maintain communication and focus. The manager also plays a crucial role in client relationship management by identifying client needs and communicating operational progress transparently.

Financial performance is a critical aspect of this position where the Regional Food Service Manager is accountable for the completion and maintenance of profit and loss statements and achieving financial targets set by both the clients and the company. The role requires adherence to operational excellence fundamentals, particularly in managing food and labor cost initiatives. The manager ensures the team is thoroughly trained to uphold these standards and supervises production quality and control measures. Compliance with safety and health regulations is also a top priority, with the manager maintaining a safe environment for clients, customers, and employees. This multifaceted role demands strong leadership skills, a customer-centric approach, and the ability to coordinate effectively across departments to deliver a unified and outstanding food service experience.

Job Requirements

  • Ability to handle, move, push and pull objects up to 50 pounds
  • Ability to tolerate prolonged standing
  • Strong leadership and communication skills
  • Experience with food service management
  • Knowledge of safety and sanitation standards
  • Capable of managing financial statements and operational performance
  • Customer-focused mindset

Job Qualifications

  • At least one year of experience in a supervisory role
  • Bachelor's degree or relevant practical experience preferred
  • Strong interpersonal skills
  • Ability to create and preserve strong client and customer connections
  • Skillfulness in delivering outstanding customer service following Aramark's approved service methodology
  • Proficient in establishing and maintaining effective working relationships across departments

Job Duties

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and communicate operational progress
  • Ensure the completion and maintenance of profit and loss statements
  • Deliver client and company financial targets
  • Follow Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • Supervise team regarding production, quality and control
  • Maintain a safe and healthy environment for clients, customers and employees

Job Criteria

Experience

Mid Level (3-7 years)


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