Regional Food Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee recognition programs
Career development opportunities
supportive work environment

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, dedicated to delivering innovative solutions that improve experiences and enrich lives. With a strong commitment to creating supportive and inclusive environments, Aramark fosters a workplace where all employees feel empowered, respected, and valued regardless of their background or personal characteristics. The company emphasizes diversity and inclusion and strictly prohibits discrimination based on legally protected factors, ensuring a fair and welcoming environment for every team member. Through its extensive portfolio spanning various industries such as education, healthcare, sports, and business dining, Aramark continually strives to exceed client expectations by delivering personalized and sustainable dining experiences.

The Regional Food Service Manager role at Aramark is a dynamic managerial position responsible for overseeing and optimizing food service operations across multiple locations within a region. This role involves creating and executing dining solutions tailored to satisfy patron preferences while maintaining high standards of quality, safety, and customer satisfaction. The manager plays a vital role in supervising dining areas where patrons place menu-based orders for prepared cuisines, ensuring smooth and efficient service delivery. A critical aspect of this position includes leading and developing a high-performing team by utilizing Aramark's coaching model, recognizing employee achievements, and fostering a culture of continuous improvement. The Regional Food Service Manager also ensures compliance with safety and sanitation standards across all operations to protect the wellbeing of clients, customers, and employees.

In addition, the Regional Food Service Manager acts as a client liaison, understanding and communicating client needs, operational progress, and service excellence. Financial responsibility is key, with duties encompassing the maintenance of profit and loss (P&L) statements, achieving both client and company financial goals, and adhering to operational excellence fundamentals, including food and labor initiatives. This role requires strong interpersonal skills to build and maintain collaborative relationships with internal departments and external clients, aiming to deliver a cohesive and outstanding food service experience. Physical demands include occasional handling of objects weighing up to 50 pounds and the ability to tolerate prolonged standing, underscoring the hands-on nature of this leadership role. Employment with Aramark offers a unique opportunity to be part of a globally respected company committed to quality, innovation, and inclusion.

Job Requirements

  • At least one year of experience in a supervisory role
  • Bachelor's degree or relevant practical experience preferred
  • Strong interpersonal skills
  • Ability to create and preserve strong client and customer connections
  • Skilled in delivering outstanding customer service following approved service methodology
  • Proficient in establishing and maintaining effective working relationships across departments
  • Ability to handle, move, push, and pull objects weighing up to 50 pounds
  • Ability to tolerate prolonged standing

Job Qualifications

  • At least one year of experience in a supervisory role
  • Bachelor's degree or relevant practical experience preferred
  • Strong interpersonal skills
  • Ability to create and preserve strong client and customer connections
  • Skilled in delivering outstanding customer service following approved service methodology
  • Proficient in establishing and maintaining effective working relationships across departments
  • Capable of meeting physical job demands

Job Duties

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and communicate operational progress
  • Ensure the completion and maintenance of profit and loss statements

Job Criteria

Experience

Mid Level (3-7 years)


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