Regional Food Service Manager

Santa Monica, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

performance bonuses

Career development opportunities

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, dedicated to providing exceptional dining experiences and operational solutions across multiple sectors. Recognized for its commitment to innovation, quality, and customer satisfaction, Aramark operates in education, healthcare, business, sports, and entertainment venues worldwide. The company’s philosophy centers on creating a supportive environment where employees feel empowered, respected, and valued irrespective of their background or personal characteristics. Aramark is steadfast in its policy against any form of discrimination, fostering a workplace culture that is inclusive and fair for all. This approach not only uplifts the workforce but also drives excellence in service delivery, ensuring every client and patron receives outstanding attention and care.

The role of Regional Food Service Manager at Aramark is a pivotal managerial position responsible for planning, developing, and executing dining solutions tailored to customer preferences within a designated region. This role involves overseeing dining operations where patrons place menu-based orders for prepared cuisine, ensuring that each dining experience reflects quality, efficiency, and a customer-focused approach. The Regional Food Service Manager uses Aramark's coaching model to engage and develop team members to their highest potential, promoting a culture of continuous improvement and professional growth. Additionally, the manager is accountable for rewarding and recognizing employees, thereby motivating the team to meet and exceed individual and collective performance objectives. This role ensures that daily operations align with client expectations through effective team briefings and by maintaining rigorous safety and sanitation standards.

Another key responsibility of the Regional Food Service Manager is client relationship management, involving the identification of client needs, transparent communication regarding operational progress, and a proactive approach to feedback and service enhancement. Financial oversight is also a crucial aspect, where the manager ensures the completion and maintenance of profit and loss statements, driving both client and company financial targets. By adhering to the fundamentals of Operational Excellence, the manager meets and sustains living food and labor cost initiatives, guaranteeing operational efficiency and budget compliance. The position requires hands-on supervision of production quality and control, ensuring products meet established standards while maintaining compliance with health and safety regulations. This role demands someone who can sustain a safe and healthy environment for clients, customers, and employees alike, reinforcing Aramark's commitment to wellbeing and regulatory adherence. The Regional Food Service Manager should be capable of occasional physical activities such as handling, moving, pushing, and pulling objects up to 50 pounds and tolerate prolonged standing during operational duties. Candidates with at least one year of supervisory experience and those holding a bachelor’s degree or equivalent practical experience will find this role a compelling opportunity to contribute to a globally recognized organization with strong values and career development prospects.

Job Requirements

at least one year of experience in a supervisory role
candidates with a bachelor's degree or relevant practical experience are preferred
ability to handle, move, push and pull objects weighing up to 50 pounds
ability to tolerate prolonged standing
strong interpersonal skills
effective communication skills
commitment to maintaining safety and sanitation standards
capacity to manage financial performance and P and L statements

Job Qualifications

at least one year of experience in a supervisory role
candidates with a bachelor's degree or relevant practical experience are preferred
strong interpersonal skills
creating and preserving strong client and customer connections for the advancement of mutually beneficial business relationships
illustrating skillfulness in delivering outstanding customer service by following Aramark's approved service methodology
proficient in establishing and maintaining effective working relationships with various departments to deliver a unified food service experience to all customers

Job Duties

use Aramark's coaching model to engage and develop team members to their fullest potential
reward and recognize employees
ensure individual and team performance meets objectives and client expectations
plan and lead daily team briefings
ensure safety and sanitation standards in all operations
identify client needs and communicate operational progress
ensure the completion and maintenance of P and L statements
deliver client and company financial targets
follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
ensure entire team is trained and able to implement
supervise team regarding production, quality and control
maintain a safe and healthy environment for clients, customers and employees