Regional Food Service Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
Employee Discounts

Job Description

Aramark is a global leader in food services, facilities management, and hospitality, committed to creating exceptional experiences for its clients and customers. With a dedication to diversity and inclusion, Aramark fosters a supportive and empowering work environment where employees from all backgrounds are valued and respected. The company operates across a wide range of industries including education, healthcare, business, sports and leisure, and more, providing comprehensive services designed to meet client needs and exceed expectations. Aramark prides itself on upholding integrity, innovation, and sustainability within all facets of its operations, ensuring a high standard of service and operational excellence.

The role of Regional Food Service Manager at Aramark is a pivotal leadership position responsible for developing and implementing dining solutions that align with customer preferences and deliver an exceptional food service experience. This managerial role oversees the dining areas where patrons order prepared cuisine, ensuring all operations meet high standards of quality, safety, and customer satisfaction. The Regional Food Service Manager plays a critical role in engaging and developing team members using Aramark's coaching model to maximize employee potential and performance. They are accountable for maintaining compliance with safety and sanitation regulations while fostering a healthy environment for clients, customers, and staff alike. This position also entails managing financial performance by monitoring profit and loss statements, meeting client and company financial targets, and enforcing operational excellence principles related to food and labor cost control. Effective client relationship management is essential, requiring clear communication of operational progress and a commitment to identifying and fulfilling client needs. The Regional Food Service Manager is expected to lead daily team briefings, reward and recognize employees, and ensure the entire team is adequately trained to execute food service initiatives successfully. This role demands strong interpersonal skills, the ability to maintain productive cross-departmental relationships, and proficiency in delivering excellent customer service through Aramark's established methodology. Physical stamina for prolonged standing and occasional handling of materials up to 50 pounds is also required. This employment opportunity combines managerial responsibilities with strategic and operational elements to uphold Aramark’s reputation for delivering outstanding food service experiences. Candidates can expect to join a company that values growth, inclusivity, and employee development, offering a dynamic work environment where their contributions make a tangible impact on customer satisfaction and business success.

Job Requirements

  • At least one year of experience in a supervisory role
  • Ability to tolerate prolonged standing
  • Capable of handling, moving, pushing, and pulling objects up to 50 pounds
  • Strong communication skills
  • Proficiency in customer service and team management
  • Knowledge of safety and sanitation standards
  • Ability to lead and motivate a diverse team

Job Qualifications

  • At least one year of experience in a supervisory role
  • Bachelor's degree or relevant practical experience preferred
  • Strong interpersonal skills
  • Ability to create and preserve strong client and customer connections
  • Skillfulness in delivering outstanding customer service using Aramark's approved service methodology
  • Proficient in establishing and maintaining effective working relationships with various departments
  • Ability to tolerate prolonged standing
  • Capability to handle, move, push, and pull objects weighing up to 50 pounds

Job Duties

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and communicate operational progress
  • Ensure the completion and maintenance of P and L statements
  • Deliver client and company financial targets
  • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • Ensure entire team is trained and able to implement
  • Supervise team regarding production, quality and control
  • Maintain a safe and healthy environment for clients, customers and employees

Job Criteria

Experience

Mid Level (3-7 years)


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