Regional Food Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement plans
employee recognition programs
Career Development
Flexible Work Options

Job Description

Aramark is a leading global provider of food services, facilities management, and uniform services. Known for its commitment to quality and innovation, Aramark serves various industries including education, healthcare, business, sports, and leisure. With a focus on delivering exceptional experiences, Aramark emphasizes creating an inclusive and supportive work environment that promotes employee growth, empowerment, and respect. The company fosters diversity, prohibits discrimination, and dedicates resources to training and development to ensure a high-performing and engaged workforce. Aramark offers internships, flexible work options for certain roles, and comprehensive programs for career advancement, making it a sought-after employer for individuals aspiring to grow in the food service management field.

The Regional Food Service Manager role at Aramark is pivotal in managing and overseeing food service operations across designated regions. This managerial position involves crafting and implementing dining solutions that cater to customer preferences while ensuring operational excellence. The role is responsible for running dining areas where patrons place menu-based orders for prepared cuisine, focusing on creating a seamless and satisfying dining experience. The Regional Food Service Manager employs Aramark's coaching model to engage and develop team members, rewarding and recognizing their efforts. This position requires planning and leading daily team briefings to maintain clear communication and team alignment.

Safety and sanitation standards are a top priority in all operations managed by the Regional Food Service Manager. The role also involves actively identifying client needs, maintaining client relationships, and communicating operational progress to ensure customer satisfaction. Financial oversight is key, including the completion and maintenance of profit and loss statements, delivering financial targets, and ensuring adherence to food and labor initiatives grounded in Operational Excellence fundamentals. The manager supervises teams to uphold production quality and control, as well as compliance with health and safety regulations to maintain a safe environment for clients, customers, and employees. The role demands strong interpersonal skills and the ability to foster strong, mutually beneficial business relationships while delivering superior customer service aligned with Aramark’s approved service methodologies. Physical demands include occasional handling of objects weighing up to 50 pounds and the capacity for prolonged standing.

Job Requirements

  • At least one year of experience in a supervisory role
  • Bachelor's degree or relevant practical experience preferred
  • Strong interpersonal skills
  • Ability to create and preserve strong client and customer connections
  • Skilled in delivering outstanding customer service according to Aramark's approved service methodology
  • Proficient in establishing and maintaining effective working relationships across departments
  • Ability to handle physical demands such as moving objects up to 50 pounds and tolerance for prolonged standing

Job Qualifications

  • At least one year of experience in a supervisory role
  • Bachelor's degree or relevant practical experience preferred
  • Strong interpersonal skills
  • Ability to create and preserve strong client and customer connections
  • Skilled in delivering outstanding customer service according to Aramark's approved service methodology
  • Proficient in establishing and maintaining effective working relationships across departments
  • Ability to handle physical demands such as moving objects up to 50 pounds and tolerance for prolonged standing

Job Duties

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and communicate operational progress
  • Ensure the completion and maintenance of P and L statements
  • Deliver client and company financial targets
  • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • Ensure entire team is trained and able to implement
  • Supervise team regarding production, quality and control
  • Maintain a safe and healthy environment for clients, customers and employees

Job Criteria

Experience

Mid Level (3-7 years)


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