Regional Director - Workplace Experience, Events & Facilities

CBRE is a leading global real estate services firm with a strong reputation for excellence in facilities management, corporate real estate, and workplace services. Recognized for delivering innovative and tailored solutions to clients, CBRE operates across numerous locations worldwide, offering comprehensive property management, project management, and advisory services. This position focuses on supporting high-profile corporate office environments across major North American cities, emphasizing operational excellence, client satisfaction, and dynamic leadership in facilities and event management.

The Regional Director - Workplace Experience, Events & Facilities is a senior leadership role based in New York, overseeing a diverse portfolio spanning New York, Boston, Washington DC, and Toronto. The role combines world-class facilities management with premium meetings and events delivery, requiring hands-on leadership to ensure service excellence and a seamless workplace experience for clients at every touchpoint. This leader sets the tone for a culture of high performance, agility, and responsiveness, managing multi-disciplinary teams across facilities operations, guest experience, and events. The position demands a strategic thinker with operational expertise and an ability to foster trusted relationships among senior client stakeholders and internal teams alike. With accountability extending regionally, regular travel to support various sites is required.

The Regional Director plays a pivotal role in maintaining the highest standards of professionalism in both daily operations and special events, including high-profile board meetings and corporate gatherings. They ensure flawless delivery through close collaboration with AV, catering, security, and reception teams while continuously improving event and workplace experience processes based on data and client feedback. Their leadership fosters inclusive, high-performance teams committed to excellence and ongoing development, building resilience and succession capacity throughout the organization.

Operationally, the role focuses heavily on meeting contractual requirements and client expectations, managing landlord relationships, ensuring regulatory compliance, and implementing cost-saving innovations that enhance value. The successful candidate will have a proven ability to drive results in complex multi-site portfolios, demonstrate agility in leadership style, and possess strong communication skills to build credibility at all organizational levels. Proficiency with business tools including Microsoft Office, Smartsheet, Airtable, and Slack is essential, alongside a functional knowledge of corporate real estate and integrated facility management. CBRE values diversity and inclusion, providing equal employment opportunity and accommodations during recruitment. The position offers a competitive salary range of $180,000 to $185,000 annually, discretionary bonuses, and comprehensive benefits including 401(k), dental, health, life, and vision insurance.