Regional Director of Operations

We are a rapidly growing, privately held hotel management company headquartered in San Diego, California, specializing in select-service hotels. Our company manages a diverse portfolio of more than 30 properties across California, including well-known top-tier brands such as Hilton, Marriott, Hyatt, IHG, and more. We pride ourselves on delivering exceptional hospitality experiences grounded in a results-oriented culture and a deep commitment to growing talent from within the organization. Our focus on operational excellence and employee development has positioned us as a leader in the hospitality management industry, driving sustainable growth and superior guest satisfaction across all our managed properties.

The Regional Director of Operations role is vital to our company's continued success and expansion. This senior leadership position involves overseeing the operational performance of multiple select-service hotel properties. The Regional Director will be responsible for driving strategic alignment, coaching and developing General Managers and their teams, and ensuring the highest standards in guest satisfaction, revenue generation, and operational efficiency. This role demands a hands-on, experienced leader with the ability to identify challenges quickly and implement effective, scalable solutions across various hotel functions. As part of our dynamic leadership team, the incumbent will also collaborate closely with departments such as Sales, Revenue Management, Human Resources, and Accounting to ensure alignment with company-wide goals and superior operational outcomes.

This position offers a competitive salary complemented by a performance-based bonus structure. It provides an exciting opportunity to contribute meaningfully to a fast-growing company with plans for continued expansion along the West Coast. The Regional Director of Operations will lead monthly General Manager meetings, facilitate leadership training sessions, and provide interim on-site leadership when necessary. The role requires a deep understanding of hotel operations, financial metrics, and technology platforms relevant to the hospitality industry. By fostering a culture of accountability, continuous improvement, and exceptional service, the Regional Director will play a critical role in promoting guest satisfaction and associate engagement across all managed properties. This is an excellent opportunity for a seasoned operational leader passionate about hospitality and talent development to make a significant impact within a well-established and rapidly expanding company.