Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Travel reimbursement
performance bonuses
Job Description
Legacy Ventures is a hospitality management company dedicated to building success one individual at a time. Recognizing that team members are fundamental to its achievements, Legacy Ventures emphasizes hiring, training, supporting, and retaining good people. The company fosters cohesive teams while promoting growth, development, and leadership opportunities within its workforce. This approach underpins its consistent delivery of superior results and a thriving workplace culture. Legacy Ventures operates a diverse portfolio of hotels, focusing on operational excellence and strategic management to create value for both ownership groups and guests alike.
The role of Regional Director of Hotel Operations at Legacy Ventures is a leadership position reporting directly to the Vice President of Hotel Operations. This position is responsible for overseeing the strategic direction, operational performance, and leadership development across a portfolio of assigned hotels. The Regional Director works closely with General Managers and other property-level leadership to ensure financial objectives such as revenue growth, profitability, and guest satisfaction are met or exceeded. Additionally, the role serves as a primary liaison to ownership groups, maintaining strong communication and strategically aligning hotel operations with owner expectations.
The Regional Director plays a pivotal role during the onboarding of newly acquired or transitioning hotel assets by implementing Legacy Ventures' systems, processes, and cultural standards. This supports the stabilization and growth of these properties while reinforcing Legacy Ventures' brand values and operational frameworks. The position demands regular travel, approximately 35 to 50 percent of the time, to hotels within the portfolio and company sites to monitor performance, engage with leadership teams, and drive operational improvements.
Key responsibilities include portfolio oversight, leadership development, new hotel transitions, and contribution to corporate leadership initiatives. Portfolio oversight involves accountability for business outcomes such as revenue management, cost control, guest satisfaction, and team member engagement. The Regional Director collaborates with General Managers to develop business plans, including budgets and marketing efforts, and leads performance reviews using data-driven metrics like RevPAR index and STR reports. Leadership development emphasizes recruiting, coaching, and succession planning to build strong leadership pipelines and maintain high-performing hotel management teams.
In managing new hotel transitions, the Regional Director leads the adoption of company systems and culture, partnering with cross-functional departments such as Food & Beverage, HR, Sales, Revenue Management, and Finance to ensure smooth operational ramp-up. They also support talent development at these properties to foster a sustainable pipeline of leaders.
At the corporate level, the Regional Director collaborates closely with executive leadership to implement company-wide operational strategies, participate in leadership forums, and promote consistent communication and cultural initiatives across the portfolio. This multi-faceted role requires an individual with strong organizational, communication, financial acumen, and people leadership skills. The Regional Director must be adept at managing multiple priorities, analyzing operational data, and driving performance improvements to ensure both guest and ownership satisfaction are achieved.
Overall, the Regional Director of Hotel Operations at Legacy Ventures offers an exciting opportunity to influence hotel operations on a regional scale within a company that values its people, culture, and operational excellence. This role demands a seasoned hospitality professional capable of driving business results, fostering leadership development, and managing complex transitions, all while supporting a culture of engagement and high performance.
The role of Regional Director of Hotel Operations at Legacy Ventures is a leadership position reporting directly to the Vice President of Hotel Operations. This position is responsible for overseeing the strategic direction, operational performance, and leadership development across a portfolio of assigned hotels. The Regional Director works closely with General Managers and other property-level leadership to ensure financial objectives such as revenue growth, profitability, and guest satisfaction are met or exceeded. Additionally, the role serves as a primary liaison to ownership groups, maintaining strong communication and strategically aligning hotel operations with owner expectations.
The Regional Director plays a pivotal role during the onboarding of newly acquired or transitioning hotel assets by implementing Legacy Ventures' systems, processes, and cultural standards. This supports the stabilization and growth of these properties while reinforcing Legacy Ventures' brand values and operational frameworks. The position demands regular travel, approximately 35 to 50 percent of the time, to hotels within the portfolio and company sites to monitor performance, engage with leadership teams, and drive operational improvements.
Key responsibilities include portfolio oversight, leadership development, new hotel transitions, and contribution to corporate leadership initiatives. Portfolio oversight involves accountability for business outcomes such as revenue management, cost control, guest satisfaction, and team member engagement. The Regional Director collaborates with General Managers to develop business plans, including budgets and marketing efforts, and leads performance reviews using data-driven metrics like RevPAR index and STR reports. Leadership development emphasizes recruiting, coaching, and succession planning to build strong leadership pipelines and maintain high-performing hotel management teams.
In managing new hotel transitions, the Regional Director leads the adoption of company systems and culture, partnering with cross-functional departments such as Food & Beverage, HR, Sales, Revenue Management, and Finance to ensure smooth operational ramp-up. They also support talent development at these properties to foster a sustainable pipeline of leaders.
At the corporate level, the Regional Director collaborates closely with executive leadership to implement company-wide operational strategies, participate in leadership forums, and promote consistent communication and cultural initiatives across the portfolio. This multi-faceted role requires an individual with strong organizational, communication, financial acumen, and people leadership skills. The Regional Director must be adept at managing multiple priorities, analyzing operational data, and driving performance improvements to ensure both guest and ownership satisfaction are achieved.
Overall, the Regional Director of Hotel Operations at Legacy Ventures offers an exciting opportunity to influence hotel operations on a regional scale within a company that values its people, culture, and operational excellence. This role demands a seasoned hospitality professional capable of driving business results, fostering leadership development, and managing complex transitions, all while supporting a culture of engagement and high performance.
Job Requirements
- Ability to handle multiple concurrent working assignments and deadlines
- Hard working and very organized
- Effective communication skills including the ability to interface effectively with others
- Ability to learn quickly
- Self-motivated and self-managed
- Sense of humor and ability to function effectively in a small professional office
- Fluency in Microsoft Excel, Word, Outlook
- Have a valid driver's license and dependable transportation
- Must be able to communicate effectively by writing, telephone and personal meetings
- Must be organized, honest, and work well with others
- Have an outgoing personality
- Must have good cash handling skills, able to make change, and basic computer skills
Job Qualifications
- A degree from a four-year college or university or extensive applicable experience
- Minimum of 7 years experience as a full-service property General Manager or equivalent combination of education and experience
- Experience in daily hotel operations with emphasis on sales and marketing, financial management, rooms, housekeeping, and maintenance
- Demonstrated ability to leverage technology to drive operational performance including proficiency in Microsoft Office products and emerging tools such as AI-driven platforms
- Effective communication skills including the ability to interface effectively with others
- Ability to read and comprehend instructions, correspondence, and memos
- Ability to write clear and concise correspondence
- Ability to present information effectively in one-on-one and small group situations
- Proficiency in analyzing data sets and translating quantitative information into operational strategies
Job Duties
- Provide direct oversight and accountability for the performance of assigned hotels including revenue, profitability, guest satisfaction, and team member engagement
- Partner with General Managers to develop and execute annual business plans including operating budgets, sales and marketing strategies, and capital plans
- Drive achievement of financial goals including RevPAR index, flow-through, labor management, and expense controls
- Conduct routine on-site operational reviews across all disciplines including Sales, Revenue Management, Operations, Guest Service, and Culture
- Lead monthly and quarterly performance reviews with each property including analysis of P&L, STR reports, guest satisfaction metrics, and operational benchmarks
- Ensure consistent execution of Company and brand standards including Quality Assurance performance and compliance requirements
- Identify performance gaps and implement strategic action plans to improve results across the portfolio
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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