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REGIONAL DIRECTOR, FOOD & BEVERAGE OPERATIONS- LIFESTYLE, AMERICAS
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Annual allotment of free hotel stays
Flexible work schedule
Headspace subscription
paid family leave
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Job Description
Hyatt is a globally recognized leader in the hospitality industry, renowned for its commitment to excellence, innovation, and guest satisfaction. The company operates a diverse portfolio of hotels and resorts worldwide, with a strong focus on delivering culturally relevant, design-forward, and transformative guest experiences. Hyatt's Lifestyle Group, a distinguished segment within the company, sets itself apart by offering unique, culturally resonant hotel experiences that inspire and engage travelers seeking more than just accommodation. This group is dedicated to being agile, accountable, and inspiring, with a deep commitment to colleagues, guests, and owners alike. Hyatt prides itself on a culture of... Show More
Job Requirements
- Bachelor's degree preferred in hotel management, hospitality, Food & Beverage, or culinary
- Ability to travel extensively (60-80%) to support property visits, training, and initiatives
- Service-oriented mindset
- Strong communication and presentation skills
- Experience working with cross-brand and cross-regional teams
- Ability to manage multiple priorities in a fast-paced setting
- Fluency in Spanish preferred but not required
Job Qualifications
- Minimum of 10 years progressive experience in Food & Beverage hotel and restaurant operations or related business function
- Minimum of 5 years as director overseeing food and beverage department with signature restaurants and bars
- Experience in at least four different restaurants and bars
- Strong communication, presentation, and training abilities
- Skilled at building relationships and working with diverse teams and stakeholders
- Demonstrates agile leadership, adaptability, collaboration, and continuous improvement
- Self-starter thriving in independent and cross-functional environments
- Strong analytical and strategic thinking with ability to translate insights into action
- Proficient with Food & Beverage technology, digital platforms, and data-driven decision making
- Strong financial acumen with experience in financial systems, forecasting, and P&L management
- Advanced Excel proficiency
- Proficient in standard business software, financial reporting tools, and POS systems
- Active use and up-to-date understanding of AI
Job Duties
- Provide oversight and guidance to ensure hotels maintain operational readiness and service excellence
- Work cross-functionally with regional support leadership in Culinary, Finance, HR, Brand, Design, Marketing, and IT
- Drive consistency and execution of Food & Beverage initiatives across all brands and properties
- Participate in property visits and consulting assignments
- Monitor operational, purchasing, and menu programming standards and take corrective action as needed
- Analyze products and ensure team performance meets market needs
- Analyze competitor products and ensure staff awareness of trends
- Manage purchasing, quality, and cost control to maximize profit and quality
- Attend meetings and develop material for Brand Standard Programs updates
- Lead food & beverage proformas, consulting visits, and pilot project implementations
- Monitor hotel openings and Food & Beverage projects with Openings and Transitions Team
- Support openings, renovations, and transitions
- Review layout and FF&E for design efficiency and compliance
- Act as subject matter expert on POS technology and provide strategic recommendations
- Drive continuous improvement through technology and data insights
- Develop and enhance digital tools for forecasting and strategic planning
- Stay up-to-date with new technologies, equipment, sustainability opportunities, and hospitality trends
- Recommend and assist in selection of FOH and kitchen management personnel
- Oversee training, development, mentoring, and succession planning for FOH and kitchen leaders
- Conduct training needs analyses and develop property-specific learning pathways
- Implement AI-driven Food & Beverage training programs
- Develop and monitor brand-level Food & Beverage KPIs
- Lead data collection and analysis of regional hotel portfolio
- Report on guest experience, management performance, marketing initiatives, and financial performance
- Support underperforming properties
- Benchmark outlet performance and identify optimization opportunities using AI tools
- Guide field teams on processes, performance strategies, and brand standards
- Provide insights and KPI reporting to senior leadership
- Oversee Food & Beverage audit processes and corrective actions
- Monitor compliance with food safety, sanitation, and brand standards
- Analyze audit data and provide actionable leadership insights
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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