REGIONAL DIRECTOR, FOOD & BEVERAGE OPERATIONS- LIFESTYLE, AMERICAS

Austin, TX, USA|Travel

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $150,100.00

Work Schedule

Flexible

Benefits

Annual allotment of free hotel stays

Flexible work schedule

Wellbeing initiatives

Paid Time Off

Medical insurance

Dental Insurance

Vision Insurance

401K with company match

Job Description

Hyatt is a globally recognized leader in the hospitality industry, renowned for its commitment to excellence, innovation, and guest satisfaction. Hyatt's Lifestyle Group, a distinct and vibrant division within the company, focuses on creating culturally relevant and design-forward experiences that resonate deeply with guests. This group stands apart as a movement within hospitality, dedicated to delivering unique and transformative experiences that elevate hotel stays beyond the ordinary. Hyatt's culture emphasizes agility, accountability, inclusivity, and a deep commitment to colleagues, guests, and owners alike. With a presence across the Americas and beyond, Hyatt continuously pushes the boundaries of what a hospitality company can achieve. Hyatt's reputation for caring for its people is demonstrated by its decade-long recognition on Fortune's 100 Best Companies to Work For list, fostering a workplace rooted in empathy, respect, and the wellbeing of every team member. The company offers exceptional benefits such as free hotel stays, flexible work schedules, wellbeing initiatives, comprehensive medical coverage, and paid time off, thereby supporting a balanced and fulfilling work-life experience.

The Corporate Director of Food & Beverage Operations role within Hyatt’s Lifestyle Group for the Americas region is a pivotal leadership position responsible for driving innovation, operational excellence, and consistent execution across Hyatt’s diverse portfolio of managed, licensed, and franchised properties. This role serves as a strategic and operational business partner to the Vice President of Food & Beverage Operations, ensuring alignment with Hyatt’s brand standards and optimizing food and beverage performance across all outlets. The position requires oversight of pre-opening, ramp-up, renovations, and transitions, guaranteeing operational readiness and compliance while driving profitability. The Corporate Director works cross-functionally with regional support departments—including Culinary, Finance, HR, Brand, Design, Marketing, and IT—to uphold operational best practices and budget goals. Essential responsibilities include maintaining service excellence, managing food and beverage audit processes, spearheading talent development initiatives, and employing cutting-edge technology and AI tools to optimize performance.

This role requires a visionary leader skilled at navigating a dynamic, fast-paced environment with strong analytical capabilities, financial acumen, and a passion for mentorship. The successful candidate will develop and monitor key performance indicators, conduct benchmarking and competitive analysis, and lead continuous improvement efforts across the region. They will also champion innovative digital tools and data-driven decision-making to enhance forecasting, project management, and strategic planning. Beyond operational duties, this position influences Hyatt’s commitment to sustainability and cultural relevance by integrating new trends and technologies to meet global conservation goals. Given the extensive travel involved (60-80%), the role demands a resilient, service-oriented mindset capable of building and sustaining relationships across diverse teams and stakeholders. Overall, this opportunity offers a unique chance to shape the future of food and beverage operations within a renowned and rapidly growing hospitality group, all while working in an environment that values empathy, inclusion, and integrity.

Job Requirements

Bachelor’s degree in hotel management, hospitality, food and beverage, or culinary preferred but not required
Willingness and ability to travel extensively (60-80%) to support property visits, training, and operational initiatives
Experience with food and beverage financial systems and advanced Excel proficiency
Strong communication, presentation, and training abilities
Must have worked in at least four different restaurants and bars
Minimum of 10 years progressive experience in food and beverage operations
Minimum of 5 years as director overseeing food and beverage department
Proficient in standard business software and POS systems
Agile leadership skills and service orientation
Strong analytical and strategic thinking
Self-starter able to manage multiple priorities and deadlines
Active and current understanding of artificial intelligence
Spanish speaking is a plus

Job Qualifications

Minimum of 10 years of progressive experience in food and beverage hotel and restaurant operations, hospitality management, or a related business function
Minimum of 5 years as a director overseeing a food and beverage department with signature restaurants and bars
Experience working in at least four different restaurants and bars
Skilled at building relationships and working effectively with diverse teams and stakeholders across brands and regions
Demonstrates agile leadership qualities including adaptability, collaboration, and a focus on continuous improvement
Strong analytical and strategic thinking skills with the ability to translate insights into action
Highly proficient with food and beverage technology, digital platforms, and data-driven decision-making
Strong financial acumen including hands-on experience in financial systems, forecasting, and profit and loss management
Proficient in business software such as Word, Excel, Canva, PowerPoint, financial reporting tools like Hyperion/Essbase, Outlook, Mac, OpenTable, and Oracle Simphony
Active and up-to-date understanding of artificial intelligence
Service-oriented with excellent communication, presentation, and training skills
Self-starter capable of thriving independently and in cross-functional environments
Capable of managing multiple priorities and deadlines in a dynamic setting

Job Duties

Provides oversight and guidance to ensure hotels maintain operational readiness, achieve service excellence, and consistently meet Hyatt’s brand and quality standards across all food and beverage initiatives
Work cross functionally with regional support leadership including Culinary, Finance, HR, Brand, Design, Marketing, and IT to drive budgeted revenues and gross operating profit for the region’s food and beverage
Drive consistency and execution of food and beverage initiatives across all brands and properties
Participate in property visits and consulting assignments
Monitor and hold operational, purchasing, and menu programming standards in the region’s outlets and collaborate with department heads to take corrective action where needed
Analyze competitive products and ensure staff are aware of trends
Manage food and beverage proformas, consulting visits, and pilot implementations to enhance productivity and profitability
Support hotel openings, renovations, and transitions, ensuring design efficiency and compliance
Lead talent development initiatives including selection, training, mentoring, and succession planning for front of house and kitchen leaders
Develop and monitor brand-level food and beverage KPIs and lead data collection and analysis
Oversee food and beverage audit processes to ensure compliance with food safety, sanitation, and brand standards
Provide insights, recommendations, and KPI reporting to senior leadership