Regal Cinemas Kingstowne - General Manager

Alexandria, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Work Schedule

Standard Hours

Benefits

Medical insurance

Prescription coverage

Life insurance

Disability insurance

Dental Insurance

Vision Insurance

supplemental life insurance

accident insurance

critical illness insurance

Hospital Indemnity insurance

Vacation Time

sick leave

free movie passes

discounted concessions

401(k) retirement plan with company match

Job Description

Regal Cinemas is one of the largest and most recognized movie theater chains in the United States, dedicated to providing excellent entertainment experiences through state-of-the-art facilities and exceptional customer service. The company prides itself on creating a welcoming environment where movie lovers can enjoy the latest films while benefiting from comfortable seating, advanced projection technologies, and a diverse concession selection. Regal offers a dynamic work environment where employees are empowered to thrive, contribute to the theatre’s success, and enjoy competitive compensation and comprehensive benefits. As a nationwide leader in cinematic experiences, Regal emphasizes innovation, safety, and community engagement across all its locations.

The role of a Theatre Manager at Regal Cinemas is both challenging and rewarding, designed for individuals who possess strong leadership skills and a passion for cinema and customer service. This full-time position involves overseeing daily operations of the theater, ensuring compliance with company policies, managing theatre staff, and maintaining high standards in guest relations and safety. The Theatre Manager will be responsible for administering all aspects of theatre administration including cash management, concession inventory control, and employee training and supervision. This leadership position requires a hands-on approach, including superhero teamwork with projection and AV systems, overseeing building maintenance, and risk management tasks.

A Theatre Manager at Regal must excel in multitasking and problem-solving while leading a team that delivers top-tier service to moviegoers. The position also demands a strong understanding of human resources processes such as hiring, training, scheduling, counseling, and employee termination in coordination with Human Resources Business Partners. Effective communication, mathematical aptitude for accurate financial tracking, and a capacity for managing complex logistics such as show scheduling and marketing promotions form vital parts of the role.

The position offers a competitive hourly pay rate, comprehensive health, dental, and vision insurance plans, and life and disability coverages. Full-time employees benefit from vacation and sick leave, accident and critical illness insurance options, and participation in a 401(k) plan with company matching after meeting eligibility requirements. Additional employee perks include free movie passes and concession discounts at all Regal locations. This makes the Theatre Manager role ideal for motivated individuals who thrive in a fast-paced entertainment setting and are committed to delivering outstanding guest experiences while fulfilling managerial responsibilities effectively.

Job Requirements

Two years of post-secondary education in Business or two years management or supervisory experience
working knowledge of Booth and Projection technology maintenance and programming
legal age to sell and serve alcohol if applicable
completion of required alcohol training and certification
good public speaking and communication skills
proficiency with PC and office programs
leadership and supervisory experience
ability to perform math calculations accurately
problem solving skills
experience with risk management and safety protocols
ability to manage employee relations and training
physical ability to stand for long periods, lift up to 60 lbs, and perform mechanical tasks

Job Qualifications

Two years of post-secondary education in Business or two years management or supervisory experience
working knowledge of all systems within facility including Booth and Projection technology, maintenance, programming, TMS operation, and all related projection skills
legal age to sell and serve alcohol if duties include alcohol service
completion of required state or local training and certification for alcohol service
completion of Regal Responsible Beverage Server training
good public speaking skills
effective communication in oral and written form
ability to listen, respond clearly, and explain information
ability to perform calculations with speed and accuracy
problem identification and solution implementation skills
proficiency with PC platforms and basic office programs
ability to operate office equipment and maintain filing systems
interpersonal skills to interact effectively with customers and colleagues
leadership ability to set standards and train subordinate Management
experience in supervising multiple employees and handling HR responsibilities
ability to work under pressure

Job Duties

Upholding and administering all Regal policies as outlined in Regal Policy Guide and Theatre Support Office directives
ensure all cash management policies and procedures are adhered to at all times
control concession inventory shortages and spoilage levels
hiring, training, developing, supervising, counseling, scheduling, and after conferring with HR Business Partners terminating of any employee
properly administering all applicable paperwork and upholding all company policies as they pertain to Human Resources
ensure required alcohol certification and training are current where applicable
supervising all staff positions as required including projection and audio-visual equipment, film handling and maintenance, and Booth and Projection technology maintenance and programming
controlling costs including direct operating expenses, purchasing, ordering stock and supplies, and inventory auditing
supervising theatre maintenance, performing minor repairs and coordinating larger maintenance
monitoring janitorial staff to ensure facility cleanliness
monitoring risk management including safety, loss prevention, emergency situations, accident handling and reporting
responsible for guest relations, marketing and promotions, scheduling show times, and reconciling all receipts
reading and understanding training materials such as anti-harassment and discrimination