Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
free movie passes
discounted concessions
401(k) retirement plan with company match
opportunities for career growth
Training and development programs
Supportive team environment
Employee Discounts
Job Description
Regal Cinemas is one of the most recognized movie theater chains in the United States, known for providing high-quality entertainment experiences and exceptional customer service. As part of the entertainment and hospitality industry, Regal offers a vibrant work environment filled with opportunities for growth and interaction with diverse customers. With locations nationwide, Regal Cinemas prides itself on creating enjoyable cinematic experiences for guests, combining state-of-the-art technology with attentive and friendly service. The company values teamwork, inclusivity, and a passion for film and entertainment, employing a large team of individuals across various roles from ticketing to concessions and management.
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Job Requirements
- High school diploma or equivalent if not currently a high school student
- 1+ year+ experience of host/concierge
- ability to perform calculations with speed and accuracy
- good public speaking skills
- effective listening skills
- ability to respond clearly and directly
- ability to identify problems and gather relevant data
- ability to perform under pressure
- excellent communication skills
- ability to establish goals and prioritize
- able to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms and talk or hear
- occasionally able to climb or balance and stoop, kneel, crouch or crawl
- occasionally able to lift up to 60 pounds
- vision requirements include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
Job Qualifications
- High school diploma or equivalent if not currently a high school student
- completion of cast certification program as a cast member and as box office cashier or progress towards completion
- 1+ year+ experience of host/concierge
- good public speaking skills
- effective listening skills
- ability to respond clearly and directly
- fluent in English, Spanish is a plus
- ability to perform calculations with speed and accuracy and identify and correct errors
- ability to identify problems, gather relevant data, recognize alternatives and reach conclusions
- ability to perform under pressure
- excellent communication skills with customers, co-workers and management
- ability to establish goals, budget time and set priorities
Job Duties
- Regular and consistent attendance
- knowledge of and promotion of Regal Crown Club Program
- knowledge of all passes and discount tickets accepted by Regal and their proper handling procedures
- responsibility for accuracy of their cash drawer and all other passes and discount tickets accepted
- filling out the Daily Pass Log
- proper sell out procedures
- knowledge and enforcement of the MPAA rating system
- proper phone usage
- knowledge of all emergency, evacuation and robbery procedures
- general cleaning duties
- proper use of all cleaning materials
- good guest service techniques
- ability to properly reload ticket stock into the printer
- knowledge and compliance of dress code
- ensuring guest satisfaction - smile, greet, and thank all guests
- abide by all federal and state laws with regards to breaks and/or meal periods
- completion of or cast certification program as a cast member and as a box office cashier or progress towards completion
- required to read and understand training materials that will cover subjects such as sexual harassment and discrimination
Job Location
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