Refuel Attendant

Aloft by Marriott Providence Downtown, located at 191 Dorrance St, Providence, Rhode Island, is a modern and vibrant hotel that offers guests a unique and memorable stay in the heart of Providence. Part of the globally recognized Marriott International portfolio, Aloft Hotels are known for their distinctive design, lively atmosphere, and inclusive culture. Aloft prides itself on being a dynamic hub where guests can connect with their surroundings and fellow travelers, whether they're here for business meetings, family visits, or leisure activities. As part of Marriott International, Aloft commits to embracing diversity and fostering an environment where every associate’s unique background is valued and celebrated. The hotel emphasizes creating a welcoming space that balances comfort, personality, and modern technology, making it a favored destination for travelers looking for more than just a place to stay.

The Guest Service Expert role at Aloft by Marriott Providence Downtown is an exciting, part-time, non-management position within the food and beverage department. This role is integral to delivering a seamless and enjoyable dining experience for hotel guests, ensuring that every interaction contributes to an overall memorable guest experience. The position demands proactive engagement from the Guest Service Experts, who must manage multiple customer service tasks including setting tables, communicating orders to the kitchen, serving food and drinks, and maintaining clean and organized work areas. This role is more than just a food server—it is about converting everyday transactions into meaningful moments that enhance the guest’s visit. The position requires physical activity such as standing, walking, and occasionally lifting and moving objects weighing up to 50 pounds with assistance. Attention to safety, adherence to company policies, and maintaining professional appearance and communication standards are all critical components of the role. The ideal candidate will be someone who thrives in a fast-paced environment, enjoys connecting with guests, and takes pride in contributing positively to the hotel's vibrant atmosphere. Aloft encourages confident, expressive individuals who are not afraid to be themselves and who see the hospitality industry as an opportunity to create lasting memories for travelers. This role does not require previous supervisory experience and welcomes candidates with less than one year of related experience, provided they have a high school diploma or GED equivalent. Joining Aloft means becoming part of a global team that values inclusion, innovation, and guest satisfaction, with opportunities for growth within the Marriott International family.