Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible work schedule
Job Description
Aramark is a global leader in food services, facilities management, and uniform services, operating in 15 countries and serving millions of guests every day. Rooted in service and united by their purpose, Aramark strives to make a positive impact on employees, partners, communities, and the planet. The company emphasizes equal employment opportunities and fosters an inclusive environment free from discrimination on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, and other protected statuses. Aramark believes in nurturing talent, encouraging professional growth, and creating a sense of belonging for its workforce. This global organization is committed to providing excellent service and high-quality products while supporting employee development and engagement.
The role of Refreshments Operator II at Aramark involves delivering exceptional customer service by ensuring that clients’ refreshment products are properly stocked, equipment maintained, and promotional opportunities communicated effectively. This position requires managing daily inventory, verifying the freshness of products, and keeping client equipment clean and functioning. Responsibilities include managing orders and deliveries, interacting with clients to understand product interests, using technology to manage stock levels and invoicing, and performing minor repairs. The position necessitates regular communication with sales and management teams to address client concerns, monitor competition, and maintain strong customer relationships. The Refreshments Operator II must exhibit flexibility and adaptability to changing job duties and demonstrate a commitment to Aramark's mission of service and excellence. This role typically requires physical strength to lift packages up to 50 pounds, frequent reaching, bending, walking, and standing, and the ability to work independently and efficiently. A valid driver’s license and clean driving record are essential, as travel between client locations may be required with short notice. Overall, this opportunity at Aramark offers a dynamic work environment with a focus on customer satisfaction and continuous learning, ideal for candidates passionate about providing outstanding service and building positive client relationships.
The role of Refreshments Operator II at Aramark involves delivering exceptional customer service by ensuring that clients’ refreshment products are properly stocked, equipment maintained, and promotional opportunities communicated effectively. This position requires managing daily inventory, verifying the freshness of products, and keeping client equipment clean and functioning. Responsibilities include managing orders and deliveries, interacting with clients to understand product interests, using technology to manage stock levels and invoicing, and performing minor repairs. The position necessitates regular communication with sales and management teams to address client concerns, monitor competition, and maintain strong customer relationships. The Refreshments Operator II must exhibit flexibility and adaptability to changing job duties and demonstrate a commitment to Aramark's mission of service and excellence. This role typically requires physical strength to lift packages up to 50 pounds, frequent reaching, bending, walking, and standing, and the ability to work independently and efficiently. A valid driver’s license and clean driving record are essential, as travel between client locations may be required with short notice. Overall, this opportunity at Aramark offers a dynamic work environment with a focus on customer satisfaction and continuous learning, ideal for candidates passionate about providing outstanding service and building positive client relationships.
Job Requirements
- High School Diploma or G.E.D.
- 1-2 years of experience in customer service or related role
- Valid driver's license with acceptable driving record
- Physical ability to lift up to 50lb repeatedly
- Strong communication and interpersonal skills
- Ability to work independently and efficiently
- Willingness to travel to other locations on short notice
- Ability to adapt to changing job duties
- Background check including federal check with fingerprints
Job Qualifications
- 1-2 years of experience in a position requiring interpersonal skills and customer service skills
- High School Diploma or G.E.D. required
- Client interaction communication organization/time management are critical to the success of this role
- Ability to respond quickly to changing demands
- Strong sense of urgency and problem-solving skills
- Excellent written and verbal communication skills
- Physical ability to repeatedly lift packages up to 50lb drinks and snacks
- Must have a valid driver's license and acceptable driving record
- Must possess the ability to work efficiently and independently
- Must be willing to travel to other locations to assist with short notice
- Role requires frequent bending keying/fingering hearing speaking and lifting
- Role requires constant reaching seeing standing and walking
Job Duties
- Unload and stock daily inventory at customer site ensuring freshness of products by monitoring date codes
- Manage the ordering delivery and stocking of items at client location
- Communicate with customer's employees about new product interest
- Use a laptop computer to manage stocking PAR levels product orders and client invoicing
- Perform repairs to best of ability
- Call in orders and service calls to head office
- Distribute promotional materials and merchandise complete product line
- Clean equipment and exchange decanters on each visit
- Communicate with Route Sales Manager or General Manager regarding customers and report on pending problems or on evidence of competitors in customer locations
- Establish and maintain a good working relationship and liaison with customers to project a positive image of the company and product
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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