Recreation Supervisor

The City of Mercer Island is a vibrant community situated in the state of Washington, known for its commitment to providing high-quality recreational and community services to its residents and visitors. The Mercer Island Community and Event Center (MICEC) serves as a pivotal hub for community activities, events, and recreational programs. The city’s Parks, Recreation & Facilities department oversees the maintenance and operation of multiple recreation facilities across the city, emphasizing customer service, access, and community engagement. Mercer Island’s recreational facilities are designed to foster an inclusive, welcoming, and accessible environment for individuals and families alike, highlighting the city’s dedication to wellness, community building, and quality of life.

The Recreation Supervisor role at Mercer Island Community and Event Center is a vital leadership position responsible for overseeing daily operations, rental programs, and service delivery throughout the city’s recreation facilities. This position ensures that the community center and other recreation venues maximize accessibility, run efficient facility rentals, and generate related revenue streams while maintaining exceptional customer service standards. The role encompasses coordinating direct customer interaction, emergency preparedness, facility maintenance collaborations, and the overall operational logistics necessary to keep the recreation facilities running smoothly.

In this supervisory capacity, the Recreation Supervisor manages a team of employees, schedules work activities for optimum productivity, and applies a broad range of principles, theories, and practices relevant to recreational facility management. The supervisor is instrumental in developing, recommending, and administering operating budgets; developing policies and procedures to govern rental programs and facility use; and extensively collaborating with internal and external partners for marketing, contract administration, and event facilitation. Responsibilities also include fostering a safe, clean, and accessible environment for all visitors, resolving customer issues, and ensuring compliance with city policies.

This position requires someone who is adept at operational and strategic planning, analyzing performance metrics, and continuously improving rental and recreational programs or services. The supervisor serves as a liaison to boards, commissions, and community groups and participates actively in professional groups to stay current with the latest trends and best practices in municipal recreation management.

In addition to overseeing daily facility management, the Recreation Supervisor participates in emergency response coordination via the city’s Emergency Operations Center and supports long-term facility capital planning. Physical requirements of the position include light physical effort related to facility operations and the ability to work in various environmental conditions. This full-time role demands strong leadership skills, exceptional problem-solving capabilities, and a dedication to fostering community welfare through recreational services. The job typically requires attendance at evening and weekend meetings and events to fulfill community and organizational needs. The City of Mercer Island offers a supportive and dynamic work environment dedicated to health, safety, and productivity, maintaining a smoke- and drug-free workplace to ensure the best possible experience for both employees and the community served.

Overall, this opportunity is ideal for a seasoned recreation professional looking to contribute meaningfully to a community-centered department while leading a wide array of programs and services that enhance residents’ quality of life. The position offers a chance to coordinate dynamic programs, build strong community relations, and exercise supervisory and budget management responsibilities in a stable municipal government setting.