Recreation Membership & Engagement Coordinator

Provo City is a vibrant and well-managed municipality committed to providing exceptional services and recreational opportunities to its residents. Known for its strong sense of community, economic vitality, and livability for individuals at all stages of life, Provo City aims to maintain a welcoming and connected environment through thoughtful planning and responsible resource management. With a focus on supporting families, students, seniors, and businesses, the city fosters sustainable growth and enhances the overall quality of life for its diverse population. The local government prides itself on transparency, inclusivity, and the continuous improvement of public services to meet the evolving needs of its citizens. The Recreation Department plays a pivotal role in this vision, delivering high-quality programs and maintaining facilities that enrich the health and well-being of the Provo community.

The Recreation Membership & Engagement Coordinator position is a key role within the Provo City Recreation Department, focused on acquiring, engaging, and retaining members at the Recreation Center. This full-time, regular position offers competitive pay ranging from $23.10 to $36.86 per hour, based on experience, along with a comprehensive benefits package that includes employer-paid health insurance, retirement plans with 401k matching, paid leaves, educational assistance, and unique employee perks such as free access to local recreational facilities and a 4/10 work schedule. The Coordinator works under the supervision of the Recreation Center Manager and is responsible for creating and implementing innovative membership programs and events that foster a vibrant community atmosphere and enhance member satisfaction.

The role requires a combination of creativity, strategic marketing, and strong interpersonal skills to develop engaging programs, seasonal youth camps, and member events that appeal to diverse demographics. The Coordinator is also tasked with managing budgets, ordering supplies, supervising part-time staff and volunteers, and collaborating closely with the Parks and Recreation Special Events and Marketing teams. Additionally, this position involves recruiting corporate members and supporting facility rentals and field trips, ensuring that all members receive excellent customer service and a welcoming experience. Candidates in this role are expected to collect member feedback, maintain detailed reports and statistics, and contribute to continuous improvement strategies that align with the department's goals. This role suits individuals who are passionate about community engagement, proactive in outreach efforts, and eager to contribute to an active and inclusive recreational environment in Provo City.