Recreation Manager

Renaissance Hotels, a proud member of Marriott International, is a distinguished hospitality brand known for crafting unique and authentic travel experiences that immerse guests in the spirit and culture of the local neighborhoods they visit. Positioned in Indian Wells, California, Renaissance Hotels combines exceptional service with a vibrant sense of place, making every guest stay memorable and meaningful. Marriott International’s commitment to inclusivity and equal opportunity fosters a diverse work environment where associates from varied backgrounds and experiences are valued, celebrated, and empowered to thrive. This culture of mutual respect and cooperation contributes to both individual and organizational success.

The role of the Recreation Operations Manager at Renaissance Hotels involves supporting the Director of Recreation in managing all aspects related to the pool and beach areas. This includes overseeing the maintenance, cleanliness, and operational functionality of facilities such as cabana units to ensure a welcoming and safe environment for guests. The position is full-time and situated onsite at the resort located at 44400 Indian Wells Ln, Indian Wells, with a competitive pay range of $28.37 to $37.02 per hour plus eligibility for bonuses.

This leadership role is crucial in delivering exceptional service experiences to guests while also nurturing a cooperative and high-performing team environment. It requires proficiency in supervising staff, scheduling and managing events and activities, and ensuring departmental goals align with broader organizational objectives. The Recreation Operations Manager is expected to model exemplary service behavior and continually seek opportunities to improve both guest and employee satisfaction. Responsibilities extend to managing vendor relationships, coordinating children’s programs, and ensuring that all supplies and equipment are adequately procured and maintained.

In addition to operational duties, the role encompasses human resources functions such as identifying developmental needs of employees, coaching and mentoring team members, and participating in performance appraisal processes. The manager builds trust and fosters open communication within the team, ensuring clarity of expectations and encouraging staff to voice inquiries and concerns. This comprehensive approach facilitates a supportive work environment conducive to professional growth and outstanding customer service.

Joining Renaissance Hotels as a Recreation Operations Manager offers the chance to contribute directly to a vibrant hospitality brand that values cultural richness and employee engagement. The successful candidate will play a pivotal role in creating memorable leisure experiences that reflect the adventurous and spontaneous spirit of Renaissance guests. This position is ideal for an individual looking to grow in a management capacity within a dynamic and welcoming team, supported by Marriott International’s global network and resources. The Recreation Operations Manager will not only be a key player in day-to-day recreational operations but also an ambassador for the brand's promise to blend authentic local experiences with exceptional service in an inclusive, engaging environment.