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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $29.10
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
healthcare
Tuition Assistance
Free lunch
Free parking
Theme park admission
Job Description
Aulani, A Disney Resort and Spa, is a renowned luxury resort located in the beautiful Hawaiian Islands, offering a unique blend of Disney magic and the rich cultural heritage of Hawaii. This resort is dedicated to providing guests with an immersive experience that combines exceptional hospitality, enchanting entertainment, and stunning natural surroundings. Known for its impeccable service and family-friendly atmosphere, Aulani is a premier destination for travelers seeking both relaxation and adventure in a tropical paradise. The resort prides itself on fostering a vibrant, inclusive work environment where employees, known as cast members, are empowered to create memorable experiences for... Show More
Job Requirements
- Proficient in English and Japanese language
- Strong verbal communication skills
- Enthusiastic about interacting with guests
- Proactive in anticipating guest needs
- Must be able to complete repetitive tasks maintaining quality
- Responsible and mature
- Energetic and comfortable with feedback
- Must know how to swim
- Prolonged standing for two to three hours
- Must be at least 18 years old
Job Qualifications
- Proficient in English and Japanese language
- Strong verbal communication skills able to positively engage with guests, team members and management
- Enthusiastic about interacting with, assisting, and receptive to all guests
- Proactive in anticipating guest needs
- Must be able to complete repetitive tasks while maintaining quality
- Responsible and mature
- Energetic and comfortable giving and taking feedback
- Must know how to swim
- Able to stand for prolonged periods
- Must be at least 18 years of age
Job Duties
- Ensure the safety of guests, may be a first responder to emergency situations
- Welcoming cabana guests and providing a sense of arrival
- Maintain overall upkeep of all cabanas
- Assist with clearing pool deck of used towels, lifejackets, and trash
- Politely ensure adherence to rules and safety guidelines in the recreation locations
- Greet guests with positive, friendly and helpful attitude
- Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
- Frequent walking/standing/pushing/pulling
- Frequent bending/twisting and kneeling
- Frequent use of hands
- Strong observational skills to proactively identify guest needs and ensure safety guidelines are being followed
- Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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