Recreation Host/Hostess (Japanese Speaking) -Full Time, $29.10/Hour

Aulani, A Disney Resort and Spa, located in Kapolei, Hawaii, is a premier destination that combines the magic of Disney with the unique cultural and natural beauty of Hawaii. This resort offers guests a luxurious and immersive experience, emphasizing exceptional hospitality, family-friendly activities, and a rich sense of place inspired by Hawaiian traditions. As part of the globally renowned Disney brand, Aulani is committed to providing high-quality service and creating memorable experiences for every guest. The company values its cast members, offering an inclusive and supportive work environment where employees can thrive and grow in their careers. This emphasis on employee well-being is reflected in the comprehensive benefits package and the vibrant community atmosphere.

The Pool Deck & Beach Guest Service Host/Hostess position at Aulani is an essential role focused on maintaining poolside cabanas and ensuring a magical experience for all guests visiting the pool areas. Cast members in this role provide exemplary guest service while overseeing cabana maintenance, staffing the Dive Shop and slide dispatch, and monitoring pool gates to ensure guest safety and enjoyment. Responsibilities are diverse, ranging from safety enforcement, guest interaction, and facility upkeep to proactive guest engagement including answering questions and providing helpful information about the resort and surrounding areas.

This full-time position demands high energy, attentiveness, and strong communication skills, especially in English and Japanese, to cater to the diverse guest demographic. The hourly pay rate for this role is $29.10, reflecting the responsibility and guest service standards expected at a Disney Resort and Spa. The role requires the physical ability to manage tasks involving frequent walking, standing, bending, and occasionally heavy lifting, all performed often outdoors in Hawaii's tropical climate.

Working at Aulani, a Disney Resort and Spa, not only means joining a respected company with a global reputation but also becoming part of a community dedicated to creating joyful and memorable experiences. The resort emphasizes a safe, welcoming, and culturally rich environment for its guests and staff alike, making it a unique workplace for those passionate about hospitality and service excellence. Cast members receive numerous perks including full healthcare coverage for themselves and eligible dependents, tuition paid upfront at network schools, free lunch, free parking, and complimentary theme park admission.

This role is ideal for individuals enthusiastic about hospitality, skilled in guest service, and eager to contribute positively to the resort's family-oriented atmosphere. Applicants must be at least 18 years old and prepared for full availability across all shifts, including weekends, holidays, early mornings, and late nights, ensuring that the resort remains a place of magic and comfort at all times. The position encourages a proactive, mature attitude, attention to detail, and a readiness to engage dynamically with guests and team members alike to uphold Disney’s exceptional standards.