Recreation Coordinator

Kissimmee, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

recognition programs

Travel Discounts

Paid vacation

paid sick days

Employee assistance program

401(k) Plan

Tuition Reimbursement

Employee Stock Purchase Program

learning opportunities

Job Description

Grand Beach is a dynamic and guest-centric resort that prides itself on delivering exceptional vacation experiences to its guests and owners. As part of the highly esteemed Hilton Grand Vacations family, Grand Beach offers a warm and welcoming environment that feels like a home away from home. This well-established resort is known for its commitment to quality, innovation, and guest satisfaction, making it a preferred destination for vacationers seeking relaxation, recreation, and memorable moments. With a focus on exceptional service and a vibrant community atmosphere, Grand Beach stands out as a leader in the hospitality and vacation ownership industry.

The Activities Coordinator at Grand Beach plays a pivotal role in enhancing the guest experience by planning, promoting, and leading a diverse range of recreational activities and events tailored to guests of all ages. This full-time position demands an energetic and passionate individual who can bring enthusiasm and creativity to the role, ensuring that every guest interaction is infused with kindness, genuine care, and a commitment to hospitality excellence. The Activities Coordinator is responsible not only for organizing daily programs but also for assisting with beachfront recreation operations, including the management of paddle boats, kayaks, and other water sport rentals while maintaining a safe and enjoyable environment for all participants.

This role is ideal for those who thrive in team-oriented settings and enjoy creating unforgettable memories for guests and owners alike. It offers an outstanding opportunity to join a company with a vibrant corporate culture, comprehensive training, and excellent benefits that support both professional and personal growth. The position requires adaptability, as the Recreation and Activities Department operates seven days a week, including holidays, with shifts ranging from early morning through late evening hours. Paid training is provided to ensure new team members are well-prepared to deliver exceptional service.

At Hilton Grand Vacations, the Activities Coordinator is more than just a role; it is a chance to become an ambassador of hospitality, fostering a fun, engaging, and safe atmosphere. This job supports career advancement through various learning opportunities and a supportive team structure. The company values diversity, equal opportunity, and provides accommodations to ensure all employees can succeed and enjoy their work environment. Overall, this position is perfect for enthusiastic individuals dedicated to enhancing guest experiences through recreation programming, exceptional service, and collaborative teamwork.

Job Requirements

Basic math and cash handling skills
Proficient in MS Office and basic desktop publishing applications
Able to work outdoors in all climates
Excellent guest relations skills
Able to interact with all age groups
Able to speak, read, write, and understand the English language to complete job requirements and to connect with co-workers and guests/owners

Job Qualifications

Basic math and cash handling skills
Proficient in MS Office and basic desktop publishing applications
Excellent guest relations skills
Able to interact with all age groups
Able to speak, read, write, and understand the English language to complete job requirements and to connect with co-workers and guests/owners
Previous customer service experience
Previous hospitality, recreation, event planning, customer service, or activities experience preferred
Public speaking experience
Audio-visual equipment operation
Knowledge of a wide variety of recreation activities and programs including their development and implementation
CPR and First Aid certification preferred

Job Duties

Facilitates recreational programs and activities on a day-to-day basis for all age groups according to the needs and interests of owners/members/guests, resort requirements, and seasonal opportunities
Prioritize and instruct specific classes, activities, and events, including special events, holiday programs, competitions, mixers, and other group activities
Monitors and evaluates recreation program content and prepares communication material (flyers, handouts, postings, etc.) to attract participants and promote program interest
Evaluates programs/activities for effectiveness and participation seeking new and exciting ideas for enhancement of the programs
Always provides outstanding owner/member/guest service including answering inquiries, providing information, and general problem solving
Positively communicates with small to large groups for programs and activities, including using microphones in an entertainment capacity