Job Overview

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Compensation

Hourly
Range $14.00 - $15.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
team environment

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its dedication to delivering exceptional guest experiences across a diverse portfolio of brands. One of its flagship luxury brands, The Ritz-Carlton, is synonymous with unparalleled service, elegance, and refined hospitality. The Ritz-Carlton properties are located worldwide, offering guests rare and special luxury service that creates lifelong memories. Marriott International is committed to fostering an inclusive environment where associates' unique backgrounds and talents are celebrated, promoting equal opportunity and diversity in all its operations. The company prides itself on upholding high standards of guest care and comfort through a culture that emphasizes creativity, thoughtfulness, and compassion among its team members. By joining Marriott International and The Ritz-Carlton, associates become part of a prestigious global team where they can excel professionally while delivering the renowned "Gold Standards" of service that define the brand's legacy.

This Recreational Attendant position at The Ritz-Carlton plays a pivotal role in enhancing the guest experience by encouraging, recruiting, registering, and scheduling guests for various recreational activities. The role demands a passion for promoting a fun and relaxing atmosphere where guests feel welcomed and valued. The Recreational Attendant provides guests with detailed information on available recreation facilities and activities, ensuring adherence to safety rules and regulations to protect guests' welfare. This position involves actively observing the recreational environment, responding appropriately to emergencies, and communicating with supervisors or managers when necessary to maintain a safe setting. Maintaining cleanliness and proper upkeep of recreational equipment and supplies is a critical aspect of the role. The attendant is responsible for accurately processing payments for rental equipment, activities, and facility rentals while complying with quality assurance and company policies. The ability to communicate clearly and professionally is essential, including welcoming guests, addressing their service needs, aiding individuals with disabilities, and maintaining confidentiality. Physically, this role requires the ability to stand, sit, or walk for extended periods, handle equipment weighing up to 50 pounds with assistance, and navigate varied terrains and spaces. Preferred candidates possess a high school diploma or GED and hold certifications such as CPR and First Aid. The role does not require prior related work or supervisory experience, offering an excellent opportunity for those seeking to start a career in the luxury hospitality and recreation service industry. Being part of The Ritz-Carlton team means upholding the Employee Promise, Credo, Service Values, and the brand's commitment to excellence in every guest interaction.

Job Requirements

  • High school diploma or G.E.D. equivalent
  • CPR certification
  • First Aid certification
  • any certification or training required by local and state agencies
  • ability to perform physical tasks including lifting up to 50 pounds with assistance
  • ability to stand, sit, or walk for extended periods
  • ability to move through narrow or uneven spaces
  • ability to follow company policies and safety procedures

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • CPR certification
  • First Aid certification
  • familiarity with recreational equipment
  • ability to communicate clearly and professionally
  • ability to work as part of a team
  • strong customer service skills
  • attention to safety protocols
  • basic computer skills for processing payments and data entry

Job Duties

  • Encourage guests to participate in recreation activities
  • recruit and register guests for activities
  • schedule recreation sessions
  • promote a fun and relaxing atmosphere
  • provide information about recreation facilities and activities
  • promote and enforce safety rules and regulations
  • observe facility activity and respond to emergencies
  • inform supervisors of unsafe conditions or guests unable to participate
  • clean and maintain recreational equipment and supplies
  • report accidents and unsafe conditions
  • complete safety training and certifications
  • follow company policies and procedures
  • maintain professional uniform and appearance
  • protect company assets and confidentiality
  • welcome and acknowledge all guests
  • anticipate and address guest service needs
  • assist individuals with disabilities
  • use clear and professional communication
  • answer telephones with appropriate etiquette
  • develop positive work relationships
  • support team goals
  • process payments for equipment rentals and activities
  • comply with quality assurance standards
  • visually inspect equipment and tools
  • enter and locate work-related information using computers or point of sale systems
  • perform physical tasks including lifting, carrying, standing, walking, and maneuvering in confined spaces
  • perform other reasonable job duties as requested

Job Criteria

Experience

No experience required


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