Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $20.00
Benefits
Paid Time Off
Career growth and opportunity for advancement
Fertility and adoption assistance
Comprehensive health benefits
life insurance and 401(k) with employer match
Employee Discounts
Employee Resource Groups
Community involvement
Employee assistance program
Referral program
Job Description
Walser Automotive Group is a renowned family-owned and family-run automotive company with a rich history spanning more than 70 years. The group has established itself as a leader in the automotive retail industry, representing 26 brands through 29 dealerships across Minnesota, Kansas, and Illinois. Walser Automotive Group is deeply committed to putting people first, whether they are customers, employees, or members of the communities they serve. Their business philosophy revolves around innovation, technology, and delivering an exceptional customer experience every time. Beyond business, Walser Automotive Group is dedicated to making a positive impact by supporting the Walser Foundation, which invests in educational institutions, nonprofits, and workforce programs within local communities. This emphasis on community involvement highlights the company’s values and its mission to create meaningful change through its operations.
The role offered at Walser Automotive Group involves taking on a leadership position within one of their service departments. This position is designed for a motivated, experienced individual who can effectively manage and support department staff to ensure high operational standards. The role demands a hands-on approach to managing daily activities, including performance evaluations, mentoring, handling employee relations, and coordinating recruitment efforts. The candidate will also be responsible for ensuring all company policies and procedures are followed, staff are appropriately trained, and quality work is consistently maintained. The role requires both technical knowledge related to automotive service operations and strong leadership skills to lead by example and advocate for the team. Additionally, the position involves managing service advisor duties and overseeing technician productivity measures. Candidates for this role should be comfortable with using systems like ADP for payroll and invoicing purposes. The position offers a competitive hourly compensation of $20 per hour.
This leadership opportunity is ideal for individuals with a profound understanding of service department operations who aspire to grow within a dynamic automotive group that values professional development and career advancement. Through this role, the candidate will contribute not only to the operational success of the dealership but also to the broader community efforts championed by the Walser Foundation. The company culture emphasizes core values such as doing the right thing, leading by example, displaying positive energy, and maintaining an open mind, all of which underpin the work environment. Joining Walser Automotive Group means being part of a team that nurtures growth, fosters a sense of belonging, and empowers employees to make a significant impact both within the company and in the community.
The role offered at Walser Automotive Group involves taking on a leadership position within one of their service departments. This position is designed for a motivated, experienced individual who can effectively manage and support department staff to ensure high operational standards. The role demands a hands-on approach to managing daily activities, including performance evaluations, mentoring, handling employee relations, and coordinating recruitment efforts. The candidate will also be responsible for ensuring all company policies and procedures are followed, staff are appropriately trained, and quality work is consistently maintained. The role requires both technical knowledge related to automotive service operations and strong leadership skills to lead by example and advocate for the team. Additionally, the position involves managing service advisor duties and overseeing technician productivity measures. Candidates for this role should be comfortable with using systems like ADP for payroll and invoicing purposes. The position offers a competitive hourly compensation of $20 per hour.
This leadership opportunity is ideal for individuals with a profound understanding of service department operations who aspire to grow within a dynamic automotive group that values professional development and career advancement. Through this role, the candidate will contribute not only to the operational success of the dealership but also to the broader community efforts championed by the Walser Foundation. The company culture emphasizes core values such as doing the right thing, leading by example, displaying positive energy, and maintaining an open mind, all of which underpin the work environment. Joining Walser Automotive Group means being part of a team that nurtures growth, fosters a sense of belonging, and empowers employees to make a significant impact both within the company and in the community.
Job Requirements
- Must be at least 18 years of age
- Must have a valid driver's license and acceptable driving record
- Five plus years previous experience in working in a service department with service writing
- Ability to be on feet for extended periods of time and to lift up to 50 pounds
Job Qualifications
- Post-secondary education preferred or equivalent work and education experience
- Proven ability to mentor and lead others
- Prior supervisory or management experience a plus
- ADP experience strongly preferred
Job Duties
- Motivate, counsel and monitor the performance of all department staff
- Coordinate with the recruiting department to interview and hire department staff
- Ensure that any employee relations issues or concerns are addressed and escalated to HR when necessary
- Train and manage staff in company policies and ensure adherence to all company policies
- Lead by example and be an advocate for staff
- Perform daily, weekly and monthly tracking of technician productivity
- Use ADP knowledge to process invoices
- Oversee and monitor technician dispatching to ensure correct operation of the computer system
- Ensure work repair orders are designated to the appropriate technician based on technician's capabilities
- Provide answers to technical questions regarding vehicle needs
- Remain current on new models and product improvements including warranty coverage and extensions
- Manage and work the service advisor desk as needed
- Ensure Walser service processes and practices are up to date and followed by employees
- Perform quality control checks on completed mechanical work
- Ensure the service drive area is kept clean at all times
- Monitor and assist in the implementation of company initiatives, legal compliance, and cascading company communications
- Follow all company safety policies and procedures and protect company assets
- Wear safety eyewear at all times in Recon warehouse service departments
- Wear hard-toed shoes and slip resistant footwear in Recon warehouse service departments
- Perform all other duties, tasks, and projects as assigned
- Uphold Walser's core values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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