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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Life insurance
Vision Insurance
401K contribution
Holiday pay
Job Description
The Receptionist / Traffic Coordinator role at WRCB Local 3 News is a multifaceted position essential to the smooth operation of the station's front office and traffic management functions. This full-time position reports directly to the Controller within the Administration department, placing the successful candidate at the heart of interdepartmental coordination and communication. The job entails greeting visitors and managing incoming calls, providing a professional and friendly public interface for the station. This role also supports the Traffic and Accounting teams by assisting with programming logs, scheduling, and commercial traffic management, incorporating software tools like the Wide Orbit traffic system.... Show More
Job Requirements
- High school diploma or equivalent
- prior office or administrative experience preferred
- strong organizational and typing skills
- excellent verbal communication and phone etiquette
- friendly and professional demeanor
- ability to multitask and prioritize in a fast-paced environment
- discretion with confidential information
- capability of working independently and handling unexpected situations calmly
- willingness to work overtime, holidays, or extended hours during severe weather or special coverage
- availability for flexible scheduling and special projects
Job Qualifications
- High school diploma or equivalent
- prior office or administrative experience preferred
- experience with Wide Orbit traffic system is a plus
- receptionist experience and Microsoft Office proficiency strongly preferred
- extreme attention to detail with strong organizational and typing skills required
- excellent verbal communication and phone etiquette
- friendly and professional demeanor with strong customer service skills
- ability to multitask and prioritize in a fast-paced environment
- discretion with confidential information
- capable of working independently and handling unexpected situations calmly
- comfortable using email, internet search tools, and basic business software
Job Duties
- Greet visitors and callers warmly and professionally
- route appropriately
- maintain a clean, welcoming lobby and assist with guest comfort
- answer multi-line phones, take accurate messages, and transfer calls
- receive, sort, and distribute incoming mail and packages
- prepare outgoing mail
- assist senior Traffic Coordinators with data entry, formatting, daily log generation, and commercial monitoring
- cross-train in Wide Orbit to fill in during absences or high-volume periods
- assist Sales by generating reports and preparing make-goods or exception handling
- provide administrative assistance to the Executive Assistant and Controller, including copying, filing, typing, and interoffice correspondence
- maintain office supply inventory and place orders as needed
- coordinate maintenance of office equipment
- assist with mailings for Accounting, Sales, and other departments
- research station and network websites to answer viewer inquiries
- order and pick up food for meetings or events
- help with special projects and assist during station events or storm coverage as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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