Receptionist/Telephone Operator

The Township of Irvington is a vibrant and diverse community dedicated to providing excellent public services and fostering an inclusive environment for all its residents. Known for its commitment to equity and opportunity, the township actively promotes diversity and non-discrimination in hiring practices, making it a welcoming place for professionals looking to contribute to public administration and community service. The administration is focused on efficiency and accessibility, ensuring that residents receive accurate information and support through well-organized township departments. As a public entity, the Township of Irvington prides itself on maintaining high standards of professionalism, courtesy, and responsiveness in all its services. This commitment reflects the township’s long-standing mission to support a thriving community grounded in trust, transparency, and public engagement.

The available full-time position of Receptionist/Telephone Operator within the Business Administration department plays a crucial role in enhancing the township’s communication and customer service capabilities. This position is ideal for bilingual or multilingual individuals, with a preference for candidates who speak Spanish and/or Haitian Creole in addition to English. The role requires strong communication skills, both verbal and written, to effectively respond to inquiries and direct callers to the appropriate department personnel or resources. Working hours are scheduled from 9:00 AM to 4:30 PM, providing a structured daytime work environment. The salary range for this position is between $35,000 and $45,000 annually, with additional compensation offered for bilingual or multilingual applicants, recognizing the value of language skills in serving a diverse community.

In this role, you will be responsible for handling incoming calls, providing accurate information about township services, scheduling appointments when necessary, and directing requests to the correct staff members. The position also involves performing a variety of clerical tasks such as filing, keyboarding, and maintaining records, requiring familiarity with both manual and computerized information systems. Operating a multiple position switchboard is another key responsibility, as well as learning to utilize various electronic recording systems to manage communications efficiently. This role demands the ability to interact courteously and effectively with a wide range of people, some of whom may be confused or upset, so strong interpersonal skills and patience are essential.

This job is an excellent opportunity for individuals looking to build a career in public administration or community-focused roles, especially for those who possess strong organizational skills and the ability to manage communication channels efficiently. The Township of Irvington values employees who are proactive, adaptable, and committed to providing exceptional service to the public. If you are looking for a stable, rewarding full-time position with a government employer that values diversity, professionalism, and dedication, this opportunity might be the perfect fit. Interested candidates are encouraged to apply online by June 30, 2026, and submit a complete application including a resume and cover letter to be considered. The township emphasizes that incomplete applications will not be reviewed and that phone inquiries are discouraged to maintain an orderly recruitment process.