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Receptionist/Switchboard Operator - Substitutes (Temporary/Hourly) 2026-2027

Job Overview

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Employment Type

Temporary
Part-time
Hourly
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Compensation

Hourly
Exact $25.47
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Work Schedule

On-call
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Benefits

competitive hourly wage
Flexible work schedule
On-call employment
Opportunity to work in an educational environment
Supportive team atmosphere
Professional development opportunities
Access to college resources

Job Description

MiraCosta Community College is a well-established public community college located in California, known for its commitment to providing high-quality educational opportunities and comprehensive support services to a diverse student population. The college is dedicated to fostering an inclusive and welcoming environment where students can thrive academically and personally. As a reputable institution, MiraCosta offers a range of academic programs, community education courses, and student services designed to meet the evolving needs of its community. With a focus on accessibility and student engagement, the college continually invests in innovative resources and support systems to enhance the overall educational experience.

The Public Information Office (PIO) at MiraCosta College is seeking to build a pool of substitute Receptionist/Switchboard Operators to serve as front-line representatives at the information desk located in the lobby of the Administration Building. This role is crucial in providing a positive initial point of contact for visitors, students, faculty, and the general public. The position operates on a temporary/hourly, on-call basis, where substitutes may be contacted on short notice to cover shifts as needed. This offers flexibility for individuals seeking part-time work in a dynamic educational environment.

The Receptionist/Switchboard Operator is responsible for answering questions and providing timely and accurate information both in person and over the telephone. This role supports the operational efficiency of the Public Information Office by managing incoming calls, directing inquiries to the appropriate departments or personnel, and ensuring that all visitors receive courteous and informative assistance. The substitute nature of the position allows for contributing to the college community without the commitments of full-time employment while enjoying competitive hourly compensation at $25.47 per hour.

Applicants must comply with MiraCosta College’s residency policy, which requires employees to maintain a principal place of residence within 200 road miles of the regularly assigned worksite in California. This requirement supports continuity and accessibility to campus administrative functions and helps maintain seamless student support services. Exceptions to the residency rule may be granted on a case-by-case basis for up to twelve consecutive months.

This opportunity is ideal for organized, personable individuals with strong communication skills who enjoy interacting with diverse populations. Substitutes in this role contribute to the college’s mission by facilitating access to information and enhancing the overall visitor experience. As part of a supportive team under the guidance of the Director of Public & Governmental Relations, Marketing and Communications, this position plays an integral role in maintaining operational excellence within MiraCosta College’s Public Information Office. Applications will be reviewed on an ongoing basis through June 30, 2027, and those interested should be prepared to respond promptly to on-call shift notifications.

Job Requirements

  • Must maintain residency within 200 road miles of the assigned worksite in California
  • Ability to work on an on-call basis with short notice
  • Availability to fill shifts as needed
  • Excellent interpersonal skills
  • Clear and professional telephone etiquette
  • Ability to handle multiple tasks simultaneously
  • Commitment to providing high-quality customer service

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role preferred
  • Strong verbal and written communication skills
  • Ability to multi-task and manage time effectively
  • Proficiency with telephone systems and office equipment
  • Basic computer skills including familiarity with Microsoft Office
  • Friendly and approachable personality

Job Duties

  • Answer questions and provide information to the public in person
  • Respond to telephone calls and direct inquiries appropriately
  • Serve as receptionist at the information desk in the Administration Building lobby
  • Assist with general administrative tasks as needed
  • Maintain a professional and courteous demeanor during all interactions
  • Provide accurate information about the college’s programs and services
  • Collaborate with department staff to ensure efficient communication

Job Criteria

Experience

No experience required


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