RECEPTIONIST/SWITCHBOARD OPERATOR

The City of Carson, a vibrant and diverse municipality located in Southern California, is dedicated to providing exceptional public services and fostering a welcoming community environment. As a local government organization, the City prioritizes transparency, inclusiveness, and professionalism in all aspects of its operations. The City of Carson offers a wide range of services to its residents, including recreational programs, community development initiatives, and efficient public administration. The City's commitment to building a diverse and equitable workforce is evident at every level of its organization, emphasizing collaboration, respect, and the celebration of varied perspectives. This commitment ensures that employees thrive in a supportive environment while reflecting the community's rich cultural fabric.

The City of Carson is currently seeking to fill part-time Receptionist/Switchboard Operator positions. This role is pivotal in managing the flow of communication between the public and various city departments. As a first point of contact for visitors and callers, the Receptionist/Switchboard Operator serves an essential function in promoting effective and courteous communication. The role involves handling a high volume of incoming calls using a central multi-line telephone switchboard and efficiently directing calls to the appropriate departments or personnel. Beyond answering calls, the position includes general clerical duties such as typing, filing, processing incoming and outgoing mail, and providing information to the public.

Candidates who demonstrate strong interpersonal skills and an eagerness to engage with the public in a friendly and professional manner will thrive in this role. The position requires flexibility, as the work schedule varies across the week, including potential weekend hours, to ensure comprehensive coverage. The City highly values candidates with open availability. This part-time role is limited to a maximum of 960 hours per fiscal year, making it suitable for individuals seeking entry-level employment with a flexible schedule within a public sector environment.

Applicants must possess a valid typing certificate documenting a minimum of 40 words per minute typing speed, which is a critical requirement for efficient performance of clerical tasks. The recruitment process is continuous, with applications reviewed weekly and candidates interviewed in order of application receipt. Successful applicants must pass a pre-employment physical exam and background check before final appointment.

Working as a Receptionist/Switchboard Operator with the City of Carson means contributing directly to the smooth functioning of city services and enriching the experiences of residents and visitors alike. This role is perfect for individuals looking to gain public sector administrative experience while working in a welcoming, fast-paced, and community-focused environment. The City emphasizes equal opportunity employment and is committed to accommodating qualified individuals with disabilities, ensuring accessibility and fairness throughout the hiring process.