Receptionist/Switchboard Operator

HNTB is a reputable infrastructure solutions firm dedicated to providing engineering, planning, and construction services that help shape and enhance communities. With a commitment to innovation and excellence, HNTB serves various sectors including transportation, water, and energy, focusing on delivering safe, sustainable, and efficient solutions. The company fosters a collaborative work environment that values diversity, professional growth, and employee well-being, making it a desirable workplace for those passionate about infrastructure development and public service.

Currently, HNTB is seeking a Receptionist to join their dynamic team at the North Carolina Department of Transportation (NCDOT) Oversize/Overweight Permit Unit located in Garner, North Carolina. This role is a customer-service oriented position that involves being the first point of contact for visitors and callers, ensuring effective communication and smooth coordination within the office. The Receptionist plays a pivotal role in maintaining a professional image and supporting the team through various clerical and administrative tasks.

This full-time regular position offers the opportunity to work in a fast-paced environment where attention to detail and a proactive attitude are essential. The Receptionist will manage the switchboard system, handle incoming and outgoing calls, relay messages, and provide accurate information to clients and colleagues. Additionally, this role includes scheduling the use of conference rooms and other firm resources as well as performing incidental typing and routine clerical duties. HNTB values employees who are team-oriented, possess excellent communication skills, and can deliver exceptional customer service. Those with previous customer service experience, especially in administrative roles, will find this position aligns well with their skills and career aspirations.

Joining HNTB means becoming part of a company that not only supports infrastructure innovation but also prioritizes a balanced work environment and comprehensive employee benefits. This opportunity at HNTB allows individuals to contribute meaningfully to the transportation industry while developing their administrative and customer service expertise. The position is based in Raleigh, NC, providing an ideal location for professionals seeking to advance their careers in a supportive and growth-oriented setting. While visa sponsorship is not available for this role, the company welcomes candidates who meet the specified requirements and are eager to contribute to the team’s success.