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Receptionist/Scheduler (Onsite San Diego)

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Benefits

Employment; fixed-term/temporary; full-time
Opportunity to work on innovative AI data collection projects
Onsite position in San Diego, California
Collaborative and supportive team environment
Professional development opportunities
Competitive compensation package
dynamic and fast-paced work setting

Job Description

DataForce by TransPerfect, a distinguished member of the TransPerfect family of companies, operates as a premier provider of language and technology solutions globally. With operations in over 100 cities worldwide, the organization excels in delivering high-quality data essential for Human-Machine Interaction, serving some of the world's most prominent technology enterprises. The company’s dedicated department focuses on the meticulous gathering, enriching, and processing of data to fuel advancements in Machine Learning across various Artificial Intelligence domains. Situated in San Diego, California, DataForce is currently seeking an onsite Receptionist to contribute to an innovative data collection project aimed at enhancing AI technologies.... Show More

Job Requirements

  • High school diploma or equivalent
  • further education or certification is a plus
  • proven experience in scheduling, reception or administrative roles
  • professional English fluency
  • must possess outstanding customer service and excellent communication skills including phone, email and electronic media communication
  • experience working as a company team member
  • must be flexible and able to shift focuses quickly
  • willing to support moderators, project coordinators and managers into achieving the desired goal
  • resilient personality
  • must look for opportunities to adjust through applied feedback
  • self-motivated, quick learner and organized
  • ability to juggle multiple projects at once and effectively multitask
  • quality and detail-oriented mindset
  • ability to work independently and meet deadlines
  • availability to work full-time onsite from 9:00 AM - 6:00 PM PDT, Monday - Friday

Job Qualifications

  • High school diploma or equivalent
  • proven experience in scheduling, reception or administrative roles
  • professional English fluency
  • outstanding customer service and excellent communication skills including phone, email and electronic media communication
  • experience working as a company team member
  • flexible and able to shift focuses quickly
  • willing to support moderators, project coordinators and managers into achieving the desired goal
  • resilient personality
  • self-motivated, quick learner and organized
  • ability to juggle multiple projects at once and effectively multitask
  • quality and detail-oriented mindset
  • ability to work independently and meet deadlines

Job Duties

  • Check participants in and out of the study through booking software
  • treat participants with the utmost level of care and professionalism
  • confirm that participant information is logged correctly
  • manage and coordinate participant scheduling for study appointments according to project requirements
  • handle phone calls, emails, and inquiries with professionalism
  • perform general administrative duties including data entry, filing, and preparing materials
  • guide participants from project inception to signature, while distilling the purpose of the study
  • ensure accurate and up-to-date information through transparent and clear communication
  • facilitate project changes for scheduling and resource planning
  • file study documentation when appropriate
  • provide ongoing support and information to participants
  • help manage the daily schedule and work with the remote Scheduler to find replacement participants in case of cancellations
  • manage the availability of water, snacks, and other goods and supplies

Job Location

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