Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $360.00
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Work Schedule

Standard Hours
Flexible
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Benefits

flexible scheduling
Free medical insurance plan options
Medical insurance
Dental Insurance
Vision Insurance
Paid training
Paid Time Off
Holiday pay
Perfect attendance bonus
Employee Referral Bonus
Career growth opportunities
Reliable hours
supportive leadership

Job Description

Charter Senior Living is a distinguished senior living community dedicated to enhancing the human spirit through compassionate care and exceptional service. As a leader in the senior living industry, Charter Senior Living prides itself on creating environments where residents feel welcomed, respected, and supported every day. The community fosters a culture centered on core values such as serving with heart, purpose, courage, and having fun while serving. These values form the foundation of the company's commitment to delivering top-tier care while ensuring the well-being and happiness of its residents and their families.

At Charter Senior Living, the role of the Receptionist is vital as the first point of contact for residents, families, guests, and associates. This position plays a crucial role in establishing a warm, inviting atmosphere that reflects the community’s dedication to hospitality and service excellence. The Receptionist is responsible for creating positive first impressions by greeting visitors with professionalism, warmth, and genuine care. This role is much more than simply managing the front desk; it is about being the heart of communication within the community while supporting daily administrative and clerical functions. From answering phone calls and providing information to assisting with organizational tasks like filing and light bookkeeping, the Receptionist ensures that all interactions are handled smoothly and efficiently.

Charter Senior Living seeks a compassionate, organized professional who thrives in a fast-paced, people-centered environment. Ideal candidates are those with experience in senior living, hospitality, customer service, or administrative roles who demonstrate excellent communication skills, multitasking abilities, and a resident-focused attitude. The Receptionist position demands someone who can balance multiple priorities while maintaining a positive, professional demeanor and fostering a supportive environment for residents and their families.

The company offers flexible scheduling and a competitive benefits package, which includes options for medical, dental, and vision insurance, paid training, paid time off, holiday pay, and bonuses for perfect attendance and employee referrals. Charter Senior Living also provides opportunities for career growth and development within a supportive organizational culture where employees’ voices are heard and appreciated. The company emphasizes a collaborative work environment backed by engaged leadership, making it a fulfilling place to build a career in senior living services.

Overall, a career as a Receptionist at Charter Senior Living means being part of a family where care, respect, and dedication to enhancing the lives of seniors are paramount. Candidates who are passionate about hospitality, effective communication, and community engagement will find this role rewarding and meaningful. If you are looking for a chance to make a tangible difference every day and are eager to contribute to a community-focused team, Charter Senior Living invites you to join their team and help continue their mission to enhance the human spirit.

Job Requirements

  • Ability to sit for extended periods
  • occasional lifting of 1-20 pounds
  • ability to walk throughout the community as needed
  • visual acuity and good hearing required

Job Qualifications

  • Previous receptionist, administrative, hospitality, customer service, or senior living experience preferred
  • excellent verbal and written communication skills
  • strong interpersonal and customer service abilities
  • basic clerical and computer skills including typing and filing
  • ability to multitask and remain organized in a busy environment
  • compassionate and resident-focused attitude
  • ability to work collaboratively as part of a team
  • professional appearance and positive demeanor

Job Duties

  • Greet residents, families, visitors, and prospective residents warmly and professionally
  • answer and direct incoming phone calls
  • provide information, assistance, and referrals as appropriate
  • support daily administrative and clerical functions including filing, typing, and light bookkeeping
  • assist with maintaining organized front desk and office areas
  • communicate effectively with all departments and leadership teams
  • help maintain a welcoming, positive, and hospitality-focused environment
  • handle multiple interruptions and changing priorities professionally
  • support resident, family, and guest needs promptly and courteously
  • maintain confidentiality and professionalism at all times

Job Criteria

Experience

Mid Level (3-7 years)


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