Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $24.00 - $28.00
Work Schedule
Standard Hours
Benefits
Health Insurance
HSA/FSA options
short-term disability
long-term disability
Dental Insurance
Vision care
Life insurance
401(k)
Paid vacation
Paid sick time
Parking/public transportation allowance
Employee assistance program
Job Description
Clark Hill LLC is a nationally recognized law firm with a strong presence in the legal industry, known for its comprehensive services and commitment to client satisfaction. The firm operates multiple offices across the United States, including a strategic location in San Diego, California. Clark Hill specializes in a wide range of legal disciplines, offering clients expert guidance in complex legal matters. As a well-established firm, Clark Hill prides itself on fostering a collaborative and inclusive work environment where every team member's contribution is valued and supported. The San Diego office serves as an important hub, supporting numerous attorneys and staff with professional and administrative solutions that maintain operational excellence.
Clark Hill LLC is currently seeking a Receptionist/Operations Assistant to join its San Diego office team. This pivotal role is designed to provide seamless support to the firm's day-to-day operations, ensuring that client interactions and office functions are handled with professionalism and efficiency. The Receptionist/Operations Assistant is the initial point of contact for clients and visitors, managing the reception desk and handling incoming communications promptly. The position also involves coordination with various office teams to maintain a well-organized and welcoming environment, crucial for upholding the firm’s high standards of client service.
This full-time, onsite position requires someone who can expertly balance multitasking with a focus on customer service excellence. Key responsibilities include managing incoming calls through a multi-line phone system, greeting clients and visitors, scheduling and organizing conference rooms, handling mail and payment distribution, and supporting administrative tasks as needed. Additionally, this role demands strong organizational skills, reliability, and the ability to work both independently and collaboratively with colleagues, including partnering with a backup receptionist to ensure continuous reception coverage.
The Receptionist/Operations Assistant also plays a critical role in maintaining client-facing areas by ensuring cleanliness and orderliness, providing parking assistance, coordinating office events, and liaising with building management for facility maintenance needs. The position is ideal for a detail-oriented individual with excellent communication skills, a positive attitude, and the discretion required in a professional legal setting.
Clark Hill offers a competitive hourly wage in the range of $24.00 to $28.00, translating to an annual salary range of approximately $49,000 to $58,000, depending on the candidate’s experience and qualifications. Compensation is supplemented by the possibility of an annual discretionary bonus, making this an attractive opportunity for those seeking career growth in a respected law firm. The work schedule is Monday through Friday, from 8:30 a.m. to 5:30 p.m., totaling 40 hours each week, with occasional overtime as business needs arise.
In addition to a fulfilling and dynamic work environment, employees at Clark Hill benefit from a comprehensive package that includes options for health insurance with Health Savings Account (HSA) and Flexible Spending Account (FSA), short-term and long-term disability coverage, dental and vision care, life insurance, 401(k) retirement plans, paid vacation and sick leave, parking or public transportation allowances, and access to an Employee Assistance Program. This benefits package reinforces Clark Hill’s commitment to supporting the well-being and professional growth of its workforce.
Clark Hill LLC is currently seeking a Receptionist/Operations Assistant to join its San Diego office team. This pivotal role is designed to provide seamless support to the firm's day-to-day operations, ensuring that client interactions and office functions are handled with professionalism and efficiency. The Receptionist/Operations Assistant is the initial point of contact for clients and visitors, managing the reception desk and handling incoming communications promptly. The position also involves coordination with various office teams to maintain a well-organized and welcoming environment, crucial for upholding the firm’s high standards of client service.
This full-time, onsite position requires someone who can expertly balance multitasking with a focus on customer service excellence. Key responsibilities include managing incoming calls through a multi-line phone system, greeting clients and visitors, scheduling and organizing conference rooms, handling mail and payment distribution, and supporting administrative tasks as needed. Additionally, this role demands strong organizational skills, reliability, and the ability to work both independently and collaboratively with colleagues, including partnering with a backup receptionist to ensure continuous reception coverage.
The Receptionist/Operations Assistant also plays a critical role in maintaining client-facing areas by ensuring cleanliness and orderliness, providing parking assistance, coordinating office events, and liaising with building management for facility maintenance needs. The position is ideal for a detail-oriented individual with excellent communication skills, a positive attitude, and the discretion required in a professional legal setting.
Clark Hill offers a competitive hourly wage in the range of $24.00 to $28.00, translating to an annual salary range of approximately $49,000 to $58,000, depending on the candidate’s experience and qualifications. Compensation is supplemented by the possibility of an annual discretionary bonus, making this an attractive opportunity for those seeking career growth in a respected law firm. The work schedule is Monday through Friday, from 8:30 a.m. to 5:30 p.m., totaling 40 hours each week, with occasional overtime as business needs arise.
In addition to a fulfilling and dynamic work environment, employees at Clark Hill benefit from a comprehensive package that includes options for health insurance with Health Savings Account (HSA) and Flexible Spending Account (FSA), short-term and long-term disability coverage, dental and vision care, life insurance, 401(k) retirement plans, paid vacation and sick leave, parking or public transportation allowances, and access to an Employee Assistance Program. This benefits package reinforces Clark Hill’s commitment to supporting the well-being and professional growth of its workforce.
Job Requirements
- High school diploma or GED equivalent
- prior experience utilizing a multi-line phone system
- strong organizational skills
- excellent written and verbal communication skills
- proficiency in Microsoft Office Suite
- strong customer service skills
- punctuality and attendance
- ability to maintain confidentiality
- ability to work independently
- positive and collaborative attitude
- attention to detail
- good judgment and initiative
Job Qualifications
- High school diploma or GED equivalent
- prior experience utilizing a multi-line phone system
- strong organizational skills with the ability to manage multiple tasks and priorities
- excellent written and verbal communication skills
- proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- strong customer service skills and ability to interact effectively with clients, visitors, and vendors
- team-oriented with willingness to learn and take on new responsibilities
- prior law firm experience preferred
Job Duties
- Manage the day-to-day operations of the reception desk and answer all incoming phone calls in a timely manner
- ensure that the reception desk is open and ready for business at the beginning of each workday and that the reception area is neat, organized, and welcoming
- greet all clients and visitors and notify appropriate attorneys, legal administrative assistants, paralegals, or staff of their arrival in a timely manner
- proactively ensure that excellent housekeeping standards are maintained in client-facing areas (reception, lobby, conference rooms, etc.)
- provide visitors with parking assistance, including directions and validations as needed
- assist with office event coordination and general office initiatives
- assist with reporting maintenance issues and submitting work orders
- coordinate parking and facility access cards for employees and visitors
- serve coffee, tea, and water to visitors as needed
- maintain and oversee conference room scheduling and coordinate meeting details (set-up, catering, technology) with the Office Services team
- handle process servers in compliance with firm policies and procedures
- coordinate with the Office Services team to research unidentified mail items and distribute communications as needed
- log and distribute incoming checks and payments in accordance with firm procedures
- maintain the office phone directory and other internal directories and lists
- provide all clients, visitors, and team members with a high level of customer service
- provide general administrative and clerical support as assigned
- support the office in maintaining smooth daily operations and a positive working environment
- serve as an overflow clerical resource for typing and administrative support as requested by the Office Manager
- coordinate with Office Services regarding maintenance requests and act as a point of contact with building management
- partner with the backup receptionist to ensure appropriate coverage at all times
- perform other duties as assigned by the Office Manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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