Receptionist/Office Clerk

St. Louis, MO, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $14.00

Benefits

Paid Time Off

flexible schedule

Retirement Plan

employee discount

Professional development opportunities

supportive work environment

Community involvement

Job Description

The Salvation Army Arnold Corps is a branch of the global non-profit organization dedicated to providing humanitarian aid, community support, and spiritual guidance. Known for its impactful social services, The Salvation Army operates with a mission to meet human needs without discrimination and to promote the welfare of communities. The Arnold Corps location specifically serves the Arnold, Missouri area and its residents through various outreach programs, support services, and community engagement initiatives. The organization is renowned for its commitment to social responsibility, poverty alleviation, disaster relief, and strengthening families and individuals within the community.

This position is for a part-time Receptionist/Office Clerk, responsible for administrative duties essential to the smooth operation of the Salvation Army Arnold Corps office. Working 24 hours a week, at a rate of $14.00 per hour, this role hinges on effective communication, organizational skills, and the ability to manage multiple clerical tasks. The individual in this role acts as the first point of contact for visitors and callers, handled through phone calls and face-to-face interactions, ensuring that inquiries and concerns are directed appropriately and dealt with professionally.

The Receptionist/Office Clerk supports the daily workflow by handling correspondence, preparing deposits, maintaining office supplies, and managing incoming and outgoing mail. This role requires a high standard of confidentiality, the ability to work with minimal supervision, and the capacity to maintain a positive and professional work environment. The job also involves assisting staff with special projects and ensuring the office setup remains organised and functional. The individual will periodically open and close the building as necessary and must adhere to professional standards that represent the Salvation Army's values and mission. This role is crucial in fostering good relationships among co-workers, clients, and Advisory Council members by demonstrating courtesy, respect, and professional communication.

Job Requirements

high school diploma or GED
one year formal secretarial or administrative training or equivalent clerical work experience
ability to type 45 words per minute
proficiency in Windows with word processing, spreadsheet, and email applications
good written and verbal communication skills
ability to multitask effectively
ability to work in an office environment using computer and telephone equipment
ability to maintain confidentiality and professionalism
willingness to learn and advance skills as necessary
pass TSA MVR check (preferred)

Job Qualifications

high school diploma or GED
one year formal secretarial or administrative training or equivalent clerical work experience
good written and verbal communication skills
ability to type 45 words per minute
proficiency with Windows operating system including word processing, spreadsheet, and email applications
ability to handle multiple tasks and projects simultaneously
willingness to continue educational skills as necessary for job performance
good interpersonal skills
ability to relate respectfully and professionally with people
ability to maintain confidentiality

Job Duties

answer phones, handle routine calls and direct calls to the proper department/program
take and pass messages as needed
make telephone calls as requested (e.g., meeting reminders)
perform clerical support functions including typing, copying, filing, faxing
collect and distribute incoming mail and dispatch outgoing mail
maintain office area clear and in order
manage and order office supplies and maintain work room
work with staff on special projects
open and close building as necessary
adhere to professional standards of practice
appropriately represent The Salvation Army in the community and be supervised by the Office Manager
maintain confidentiality
maintain positive work atmosphere by behaving and communicating in ways that foster good relationships with clients, co-workers, and supervisors
resolve conflicts professionally
treat staff, visitors, and clients courteously
respect others' property and person
communicate professionally and appropriately about clients, co-workers, and supervisors