Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Life insurance
401(k)
Quarterly bonus
Employee dental discount
Paid holidays
Paid Time Off
Continuing education allowance
Licensure certification reimbursement
Flexible spending account
Health savings account
scrub allowance
Job Description
Ponzio Dental is a well-established dental practice renowned for its commitment to creating healthy, confident smiles and delivering exceptional dental care to its community. With over two decades of trusted service, Ponzio Dental has earned the loyalty of generations of families by providing comprehensive, patient-centered dental services under one roof. The practice prides itself on integrating cutting-edge technology and innovative treatments to ensure the highest standards of dental care. Additionally, through its partnership with P1 Dental, Ponzio Dental benefits from the latest advancements in dental technology, efficient and affordable lab processes, and unwavering support to both patients and staff. This partnership enables the practice to maintain top-tier care while fostering a supportive environment for its team members.
As a Receptionist/Front Desk associate at Ponzio Dental, you will play a pivotal role in the daily operations and overall patient experience. This full-time position offers a structured workweek with hours scheduled Monday through Friday, including a morning huddle to prepare the team for the day. Your responsibilities will include welcoming patients and visitors warmly, managing appointment scheduling to meet the practice's care goals and financial objectives, and efficiently handling communications with both patients and staff. Your role is essential to maintaining smooth office workflow and supporting clinical providers in delivering quality patient care.
The ideal candidate will have at least one year of experience in dental or medical administration and be familiar with dental terminology, procedures, and insurance processes, including CDT coding and treatment plan presentations. Experience with Dentrix software is preferred but not mandatory. You will be expected to address patient financial concerns and maintain accurate financial records, ensuring transparency and efficiency for both the practice and its patients.
Joining Ponzio Dental means becoming part of a collaborative and patient-focused team dedicated to fostering lasting relationships and promoting optimal oral health outcomes. The practice supports its employees through comprehensive benefits, including health, vision, and life insurance, a 401(k) plan, quarterly bonus potential, employee dental discounts, and allowances for continuing education and professional licensure. With flexible spending options and paid time off that includes nine holidays, Ponzio Dental strives to create a positive and supportive work environment where employees can grow and thrive in their careers.
This role is designed for a highly organized, personable individual who thrives in a fast-paced environment and appreciates the importance of excellent customer service. If you are eager to contribute to a reputable practice that values both technology and patient care, this opportunity at Ponzio Dental provides a rewarding path to advance your career in dental administration while making a tangible difference in patients’ lives.
As a Receptionist/Front Desk associate at Ponzio Dental, you will play a pivotal role in the daily operations and overall patient experience. This full-time position offers a structured workweek with hours scheduled Monday through Friday, including a morning huddle to prepare the team for the day. Your responsibilities will include welcoming patients and visitors warmly, managing appointment scheduling to meet the practice's care goals and financial objectives, and efficiently handling communications with both patients and staff. Your role is essential to maintaining smooth office workflow and supporting clinical providers in delivering quality patient care.
The ideal candidate will have at least one year of experience in dental or medical administration and be familiar with dental terminology, procedures, and insurance processes, including CDT coding and treatment plan presentations. Experience with Dentrix software is preferred but not mandatory. You will be expected to address patient financial concerns and maintain accurate financial records, ensuring transparency and efficiency for both the practice and its patients.
Joining Ponzio Dental means becoming part of a collaborative and patient-focused team dedicated to fostering lasting relationships and promoting optimal oral health outcomes. The practice supports its employees through comprehensive benefits, including health, vision, and life insurance, a 401(k) plan, quarterly bonus potential, employee dental discounts, and allowances for continuing education and professional licensure. With flexible spending options and paid time off that includes nine holidays, Ponzio Dental strives to create a positive and supportive work environment where employees can grow and thrive in their careers.
This role is designed for a highly organized, personable individual who thrives in a fast-paced environment and appreciates the importance of excellent customer service. If you are eager to contribute to a reputable practice that values both technology and patient care, this opportunity at Ponzio Dental provides a rewarding path to advance your career in dental administration while making a tangible difference in patients’ lives.
Job Requirements
- At least one year of dental or medical administrative experience
- Understanding of dental terminology and procedures
- Knowledge of dental insurance and CDT codes
- Proficiency with Dentrix software preferred
- High school diploma or equivalent
- Strong communication and organizational abilities
- Ability to handle confidential information and maintain patient privacy
Job Qualifications
- High school diploma or equivalent
- Minimum one year of dental or medical administrative experience
- Knowledge of dental terminology and procedures
- Experience with dental insurance processing and familiarity with CDT codes
- Preferably experienced with Dentrix software
- Strong communication and organizational skills
- Ability to manage multiple tasks in a fast-paced environment
Job Duties
- Welcome visitors and patients ensuring efficient notification to staff and adeptly handle phone communications
- Oversee appointment scheduling and calendar management to achieve practice's care objectives and financial targets
- Address patient financial concerns and maintain accurate financial records
- Facilitate smooth daily operations while supporting clinical staff
- Manage patient check-in and check-out processes efficiently
- Provide excellent customer service and support to patients and team members
- Maintain confidentiality and adhere to HIPAA regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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