Receptionist/Escrow Coordinator

Houston, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

comprehensive medical

prescriptions

Dental

vision plans

401(k) Plan

shareholder purchase and reinvestment plan

basic life and accidental death and dismemberment insurance

voluntary supplemental life insurance

Fertility and family building benefits

paid disability benefits

Paid Time Off Programs

11 company paid holidays per year

Flexible spending account

Health savings account

Employee assistance program

Educational Assistance Program

voluntary benefits

Title insurance policies for primary personal residence

Transportation benefit plan

Job Description

Old Republic Title is a well-established leader in the title insurance industry, known for its comprehensive services that support real estate transactions across the United States. As a reputable title insurance company, Old Republic Title offers a wide range of insurance and escrow solutions designed to protect property owners and lenders. The company’s robust infrastructure and commitment to customer service make it a preferred choice for real estate professionals, lenders, and homebuyers. With a focus on innovation, compliance, and integrity, Old Republic Title maintains a strong presence in the real estate services market, backed by decades of experience and a dedication to maintaining the highest standards. This professional environment fosters growth, collaboration, and efficiency, providing employees with opportunities to contribute in meaningful ways while advancing their careers.

The Receptionist / Escrow Coordinator role at Old Republic Title is a pivotal position that blends front office responsibilities with essential escrow support tasks. This dual-function role requires a highly professional individual who acts as the first point of contact for customers, agents, lenders, and visitors, ensuring a welcoming and organized environment. The opportunity is ideal for someone with a customer-service-oriented mindset and a solid background in escrow processes. Responsibilities range from managing call screening and front desk operations to supporting escrow officers throughout the transaction process. The incumbent will coordinate document preparation, transaction file management, and communication with various stakeholders involved in closing real estate deals. The role demands exceptional organizational skills, attention to detail, and the ability to multitask in a fast-paced office setting. This position also requires compliance with industry standards and company policies to maintain quality and legal integrity throughout escrow transactions. The employment type is full-time, offering a comprehensive benefits package that supports health, financial security, and work-life balance. Old Republic Title emphasizes a professional office atmosphere that supports team collaboration and individual accountability, making this an excellent opportunity for candidates seeking a challenging yet rewarding career in the title insurance and escrow field.

Job Requirements

High school diploma or equivalent
minimum of 2 years of escrow experience preferred
previous receptionist, administrative support, or customer service experience preferred
knowledge of escrow processes and title industry practices
proficiency in Microsoft Office Suite
familiarity with escrow and title software preferred
strong organizational skills
excellent communication skills
professional appearance
attention to detail
ability to handle confidential information

Job Qualifications

High school diploma or equivalent required
associate degree preferred
minimum of 2 years of escrow experience preferred
previous experience in a receptionist, administrative support, or customer service role preferred
knowledge of escrow processes, title industry practices, and closing procedures
proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
familiarity with escrow and title production software preferred
strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
excellent verbal and written communication skills
professional appearance and demeanor
high attention to detail and accuracy
ability to handle confidential information with discretion

Job Duties

Greet and assist all visitors, clients, and business partners in a professional and welcoming manner
answer, screen, and direct incoming phone calls
manage conference room scheduling and ensure conference rooms are clean, organized, and ready for meetings
maintain a clean, professional, and organized reception area and common office spaces
monitor and replenish office, kitchen, and meeting room supplies
receive, sort, and distribute incoming mail and deliveries
coordinate outgoing mail, courier services, and package shipments
provide general administrative support to branch management and staff as needed
open and set up new escrow orders in accordance with company procedures
prepare and process escrow-related documentation and files
assist with funding transactions and disbursement of funds
prepare and make daily bank deposits
coordinate the recording of documents with appropriate county offices and agencies
review files for completeness and accuracy prior to closing and post-closing activities
maintain accurate electronic and physical transaction files
communicate with escrow officers, clients, lenders, real estate agents, and vendors regarding transaction requirements and status updates
support the escrow team with data entry, document distribution, reporting, and other administrative functions
ensure compliance with company policies, industry regulations, and escrow procedures
perform additional escrow-related duties as assigned