Receptionist/Dispatcher

Lebanon, TN, US|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $20.00

Benefits

401(k)

Dental Insurance

Health Insurance

Paid Time Off

Training & development

Vision Insurance

Job Description

SERVPRO of Wilson County is a part of a nationally recognized leader in the restoration and cleaning industry, known for delivering fast, reliable services that help residential and commercial properties recover from unexpected disasters such as floods, fires, and storms. Serving communities with compassion and professionalism, SERVPRO franchises operate independently yet with the backing of a robust network that provides extensive training, innovative technologies, and support resources to ensure high-quality service delivery. With nearly 2,000 franchises across the United States, SERVPRO has established itself as a trusted brand for emergency restoration services, committed to helping customers in their greatest moments... Show More

Job Requirements

High school diploma or GED (preferred)
2+ years' experience in customer service, administration, or dispatching
Strong multitasking abilities and attention to detail
Confident in using scheduling software, phones, and office technology
Calm and helpful, even under pressure

Job Qualifications

High school diploma or GED (preferred)
2+ years' experience in customer service, administration, or dispatching
Strong multitasking abilities and attention to detail
Confident in using scheduling software, phones, and office technology
Calm and helpful attitude, even under pressure

Job Duties

Be the first point of contact for homeowners and business owners facing property damage
Dispatch restoration teams rapidly to homes and businesses in crisis
Maintain and update scheduling systems with speed and accuracy
Deliver exceptional customer support by phone with empathy and professionalism
Facilitate communication across departments to keep jobs running smoothly

Job Location

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