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Receptionist/Customer Service Representative

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Retirement Plan
Career growth opportunities

Job Description

Our agency based in Santa Ana is experiencing growth and currently has an opening for a receptionist position. This agency is dedicated to providing exceptional service and support to its customers, focusing on creating a welcoming and efficient environment for both clients and staff. Operating in the heart of Santa Ana, the agency takes pride in its friendly atmosphere and professional approach to customer interactions. The company values team members who can contribute positively and help maintain a high standard of communication.

The receptionist role is crucial in managing the first point of contact for the agency. The ideal ... Show More

Job Requirements

  • Some customer service experience is required
  • Organization skills
  • Must have ability to multi-task
  • Spanish speaker strongly preferred
  • Strong work ethic

Job Qualifications

  • Some customer service experience
  • Strong work ethic
  • Spanish speaker strongly preferred

Job Duties

  • Handle incoming calls- calls may involve basic policy questions, including billing inquiries
  • Assist agents with light administrative duties
  • Immediately greet all customers, entering the office, in a friendly and helpful manner

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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