Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $18.00
Benefits
equal opportunity employment
Florida drug-free workplace policy
Pre-employment drug testing
Exposure to automotive industry operations
Skill development in customer service and administrative tasks
Professional work environment
supportive team culture
Job Description
The hiring establishment is a dealership operating in the automotive industry, focusing on providing excellent customer service and efficient administrative support to facilitate smooth operations within the sales and service departments. As a well-established dealership, the company prides itself on delivering professional and courteous communication to its clients, ensuring that customer inquiries and transactions are handled promptly and accurately. The environment is technology-oriented, requiring staff to be adept with modern workplace tools such as multi-line phone systems, digital payment processing, and administrative software, which supports the business's goal of maintaining high standards in service delivery.
The available ro... Show More
The available ro... Show More
Job Requirements
- High school diploma or equivalent
- Ability to operate a multi-line switchboard
- Ability to work in a technology-oriented environment
- Excellent communication skills
- Strong listening and organizational skills
- Courteous and friendly demeanor
- Ability to work well with the public
- Weekend availability
- Maintain a professional appearance
Job Qualifications
- Excellent communication skills
- Strong listening and organizational abilities
- Ability to maintain a professional, respectable and well-groomed appearance
- Courteous, friendly and outgoing demeanor
- Clear and effective verbal communication
- Ability to work well with the public
- High school diploma or equivalent
- Ability to read and comprehend written instructions and information
- Ability to operate a multi-line switchboard
- Comfort working in a technology-oriented environment
Job Duties
- Answer calls in a professional, friendly and efficient manner
- Provide basic dealership information to callers with general inquiries
- Strive to minimize the amount of time a customer spends on hold
- Process sales and service department tickets
- Assist with administrative tasks as needed
- Receive cash, checks and credit card payments from customers
- Reconcile cash drawer and credit card batch at the end of shift
- Scan and prepare paperwork for accounting as needed
- Issue refunds following approval process
- Issue receipts for down payments, ordered units, cash deals
- Check car deals in and out with nightly checks of deals not returned
- Check out dealer plates and conduct nightly checks of plates not returned
- Handle FedEx shipping
- File car deals, stock in keys
- Manage incoming and outgoing mail
- Call customers for refund checks or when plates are ready to be picked up
Job Location
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