Receptionist/Cashier Clerk - Port Arthur Office

Jefferson County in Texas is committed to providing public services through dedicated and professional staff, serving the community with integrity, fairness, and respect. They operate various departments, one of which is the Community Supervision and Corrections Department. This department plays a crucial role in the criminal justice system by supervising probationers, ensuring community safety, and supporting offender rehabilitation. The county is recognized for its inclusive employment practices and comprehensive benefits packages for its employees. The work environment in Jefferson County's offices is dynamic, involving interaction with the public and collaboration with various officials and departments. The department values individuals with strong organizational and communication skills to manage clerical tasks and assist visitors effectively.

The available position is a full-time clerical support role within the Community Supervision and Corrections Department located in Port Arthur, TX, offering an hourly wage of $18.04. As a non-exempt role, the position requires regular attendance from 8:00 A.M. to 5:00 P.M., Monday through Friday, with occasional evening hours and possible out-of-town travel for training purposes. The primary responsibility is to greet and assist visitors and probationers at the Community Supervision and Corrections office. This includes answering and directing phone calls, providing clerical support, handling cashier functions such as receiving probation payments, and maintaining office security and communication systems.

This position plays an essential role in ensuring the office operates smoothly and efficiently. Duties include logging in offenders, monitoring security systems, managing postal and parcel deliveries, compiling reports, and maintaining accurate financial records related to probation payments. The role demands a high level of attention to detail, organizational skill, and interpersonal communication abilities. It requires experience with standard office practices, typographic proficiency of at least 35 words per minute, and basic computer skills for data entry and report generation.

Employees in this role will interact daily with a diverse range of individuals, including probationers, visitors, law enforcement officials, and co-workers. The ability to handle stressful situations professionally and adhere to confidentiality guidelines is imperative. Candidates possessing bilingual skills in English and Spanish have a preferred advantage but it is not mandatory.

Working conditions for this role are primarily indoors within a climate-controlled office setting. The job is mostly sedentary but requires occasional physical tasks such as lifting light to moderate weight objects and walking within the office to manage mail and files. Due to the nature of the office environment, candidates must be comfortable working in spaces that may experience heavy traffic and background noise. The employer places significant value on responsible conduct, punctuality, flexibility, and a cooperative attitude.

Jefferson County is an equal opportunity employer that does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, expression, or political affiliation. The County supports diversity and inclusivity in its workforce and offers reasonable accommodations to qualified individuals with disabilities.

Comprehensive benefits include health, dental, and vision insurance, retirement plans, deferred compensation, flexible spending accounts, life and disability insurance, prescription drug coverage, an Employee Assistance Program, and generous leave policies including holidays, vacation, sick leave, and personal leave. This package underscores Jefferson County's commitment to supporting its workforce's health, financial security, and well-being, making it an attractive employment opportunity for qualified candidates who seek a stable and rewarding career in public service.