Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Benefits

competitive compensation
Professional development opportunities
Supportive team environment
Employee/family discounts
volunteer opportunities
Comprehensive Health Coverage (Medical, Dental, Vision)
onsite nurse practitioners
Flexible Spending Accounts (FSAs)
affordable life and disability insurance
Employee assistance program (EAP)
401(k) retirement plan with matching
Generous paid time off (PTO)

Job Description

Chapman Automotive Group is a prominent automotive dealership group operating in Arizona and Nevada. Known for its commitment to superior customer service and quality vehicles, Chapman Automotive Group has established itself as a trusted name in the automotive sales and service industry. The company prides itself on fostering positive relationships with its customers and aims to provide a seamless experience whether buying, servicing, or inquiring about a vehicle. Chapman Automotive Group’s reputation is built on its dedication to customer satisfaction, a supportive team environment, and ongoing professional development opportunities for its employees.

Chapman Automotive Group is currently seeking a... Show More

Job Requirements

  • Must pass a pre-employment background check and drug screen
  • Bilingual fluency in English and Spanish
  • Previous customer service or receptionist experience preferred
  • Ability to multi task with high attention to detail
  • Basic computer skills preferred
  • Strong communication skills
  • Cooperative and helpful attitude

Job Qualifications

  • Previous experience in a customer service or receptionist role is preferred
  • Great communicator
  • listens and conveys information effectively
  • Bilingual (Fluent in English and Spanish) - required
  • Cooperative, helpful and connects with others seamlessly
  • Strong ability to multi task with high attention to detail
  • Basic computer skills (email, Microsoft Office, etc.) preferred

Job Duties

  • Greet and assist customers in person and over the phone in both English and Spanish
  • Manage a multi-line phone system, answering calls promptly and professionally and striving to minimize the amount of time customers spend on hold
  • Communicate with customers and staff in a professional, friendly, and helpful manner
  • Accurately process payments
  • Balance cash drawer at the beginning and end of shift
  • Maintain a clean and organized front desk / lobby area
  • Assist with administrative tasks as needed, such as filing, emails, reports, etc.

Job Location

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