Receptionist/Administrative Assistant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $25.00
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Work Schedule

Standard Hours
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Benefits

Employee assistance program
Professional development assistance
Referral program

Job Description

EZ Loans Funding is a leading mortgage company recognized for its excellence in both retail and Third Party Originator (TPO) lending spaces. With a reputation for delivering exceptional client service and innovative lending solutions, EZ Loans Funding has rapidly established itself as a trusted partner for borrowers and brokers alike. The company takes pride in fostering a dynamic and collaborative team culture where every team member is encouraged to contribute to collective success and personal growth. The organization emphasizes professionalism, integrity, and a commitment to providing seamless, customer-focused mortgage experiences. As part of its continuous growth, EZ Loans Funding is seeking to expand its team with a dedicated, organized, and personable Receptionist/Admin Assistant who will play a key role in supporting daily operations and ensuring a welcoming environment for clients and team members.

The Receptionist/Admin Assistant position at EZ Loans Funding offers an exciting opportunity to be the first point of contact for clients, broker partners, and internal staff. This individual will be essential in managing administrative tasks, facilitating smooth communication, and supporting loan officers, closers, and executive staff with document preparation, data entry, and scheduling. The role demands a professional demeanor, excellent communication skills, and the ability to multitask efficiently in a fast-paced environment. As the face of the company, the Receptionist/Admin Assistant must provide a warm, professional welcome to all visitors and callers, answer and route phone calls effectively, and maintain organized office systems. Additionally, this role helps uphold confidentiality and compliance standards, reflecting EZ Loans Funding’s commitment to professionalism and ethical business practices.

This full-time, in-person position is based in Tempe, Arizona, and offers competitive hourly pay between $20.00 and $25.00, reflecting the value the company places on experienced and motivated administrative professionals. The position comes with a comprehensive benefits package, including an employee assistance program, professional development support, and a referral program, all designed to support the employee’s well-being and career advancement. The company’s positive and supportive culture makes this role ideal for someone who thrives on helping others, enjoys being part of a high-performing team, and is eager to grow within the mortgage and financial services industry. New hires will find themselves in a role with clear pathways for professional growth, including opportunities to transition into loan processing, loan officer assistant, marketing, and other related areas of the business.

In summary, EZ Loans Funding offers an engaging and rewarding working environment for a Receptionist/Admin Assistant who values organization, professionalism, and client service. This role is perfect for individuals looking to take their administrative skills to the next level while contributing to a fast-growing company that places a strong emphasis on team collaboration and innovation. If you are an enthusiastic, reliable, and detail-oriented professional seeking a stable yet dynamic position in the mortgage industry, EZ Loans Funding encourages you to apply and become a vital part of their team.

Job Requirements

  • High school diploma or equivalent
  • Minimum 2 years of experience in an administrative or receptionist role
  • Experience in the mortgage or financial industry preferred
  • Excellent communication skills both verbal and written
  • Proficiency with Microsoft Office suite
  • Ability to handle multiple tasks in a fast-paced environment
  • Strong organizational and time management skills
  • Maintain a professional appearance and demeanor
  • Ability to maintain confidentiality and compliance with industry standards
  • Reliable and punctual
  • Willingness to work in-person at Tempe Arizona office

Job Qualifications

  • 2+ years of experience in an administrative receptionist or office support role mortgage or finance industry experience is a plus
  • Excellent verbal and written communication skills
  • Professional and polished appearance and demeanor
  • Strong attention to detail organization and multitasking ability
  • Proficiency in Microsoft Office Word Excel Outlook
  • Experience with Encompass or similar LOS is a plus
  • Bilingual English Spanish is a bonus but not required
  • Reliable punctual and eager to contribute to a growing team

Job Duties

  • Greet clients visitors and callers with professionalism and warmth
  • Answer screen and route phone calls efficiently
  • Manage and organize incoming outgoing mail email and packages
  • Support loan officers closers and executive staff with document prep data entry and file organization
  • Maintain office supplies and coordinate vendor support as needed
  • Help prepare meeting materials maintain calendars and assist with scheduling
  • Uphold confidentiality and compliance standards in all administrative duties
  • Take initiative to improve workflow and keep the office organized and efficient

Job Criteria

Experience

Mid Level (3-7 years)


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