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Receptionist/Admin Assistant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Professional development opportunities
flexible schedule
friendly work environment
Retirement Plan
Employee assistance program

Job Description

The Community Education Building (CEB) is a vibrant nonprofit organization dedicated to serving the community by providing a welcoming and resourceful hub for education, collaboration, and support. CEB functions as a multi-tenant facility hosting a range of community partners, tenants, and visitors, all collectively contributing to its mission of fostering educational opportunities and community growth. Committed to inclusivity, professionalism, and support, CEB maintains a dynamic and positive workplace culture focused on customer service excellence and operational efficiency. As part of its ongoing commitment to organizational excellence, CEB seeks a Receptionist/Administrative Assistant who will play a critical role as the first... Show More

Job Requirements

  • Minimum 2 years’ experience in similar positions or comparable training
  • Experience working with tenants, parents, visitors, delivery and service personnel
  • Highly proficient with Microsoft Office suite
  • Must have the ability and genuine interest to learn new systems and technologies
  • Excellent oral and written communication skills
  • Consistently displays warm and friendly demeanor
  • Calm under pressure
  • Excellent communication and people skills
  • Highly organized
  • Self-motivated
  • Flexible
  • Consistent on-time attendance
  • Excellent judgment when handling sensitive information
  • Logical thinker with excellent attention to detail

Job Qualifications

  • High School Diploma
  • Customer service training preferred
  • Must pass criminal background check
  • Reliable attendance and transportation
  • Bilingual Spanish/English preferred

Job Duties

  • Greet visitors in a courteous and professional manner
  • Determine the purpose of each visit and direct guests to the appropriate location or staff member
  • Answer and route incoming phone calls and general email inquiries
  • Follow established building access and security protocols
  • Act as primary point of contact for external inquiries and telephone calls
  • Track and route urgent calls or messages appropriately
  • Maintain a neat and welcoming reception and common areas
  • Sort and distribute incoming mail and deliveries
  • Assist with scheduling conference rooms using shared calendars
  • Monitor office supply levels and notify supervisor when replenishment is needed
  • Assist with copier and office equipment needs by reporting issues to appropriate staff or vendors
  • Maintain voicemail greetings and front-desk messaging systems
  • Maintain internal contact lists and directories
  • Coordinate basic facilities requests such as repairs, cleaning, and room setup
  • Liaise with vendors and service providers for routine office needs
  • Maintain copier supplies and call for service when necessary
  • Manage inventory of office supplies
  • Manage inventory for and maintain CEB hospitality station
  • Represent the organization’s values and professionalism as the first point of contact
  • Support a welcoming, inclusive, and organized office environment
  • Provide administrative support including drafting and sending correspondence, information gathering, calendaring, and special projects for members of the Impact Council without direct administrative support
  • Support the execution of CEB events and special projects as needed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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