Receptionist - Weekends

Our establishment is a well-regarded community-focused organization dedicated to providing a welcoming and supportive environment for its residents and their families. Operating as a resident-centered community, we prioritize outstanding customer service and quality engagement with everyone who interacts with our facility, including visitors, vendors, applicants, and team members. Our commitment is to maintain a professional, nurturing atmosphere where respect, dignity, and support for our residents are paramount. With a focus on comprehensive care and excellent communication, our team works diligently to enrich the daily lives of those we serve, creating a harmonious and inviting place to live and work.

We are currently seeking a Weekend Receptionist to join our team, specifically to cover Saturday and Sunday shifts. This role is essential in delivering a positive first impression and superior customer service to everyone entering the community. As the initial point of contact, the receptionist will manage a multi-line telephone system with professionalism and courtesy, ensuring messages are relayed promptly and accurately. Beyond phone management, this position involves distributing and sending mail, maintaining office supply inventory, and supporting various administrative and special projects as requested by the management team.

The Weekend Receptionist plays a critical role in assisting the Executive Director and Business Office Manager when needed and contributes to maintaining confidentiality concerning residents’ personal information and rights. A key part of the role is fostering a positive customer service environment, demonstrating honesty and integrity while maintaining a professional appearance and demeanor that encourages a nurturing setting for residents and guests alike.

Additionally, the receptionist is involved in ensuring adequate coverage during meal service times by coordinating with the Culinary Services Director and Host/Hostess, taking meal orders from residents, providing drink refills upon request, and helping with cleaning and resetting the dining areas between meals. The environment is dynamic and may present frequent interruptions, making it crucial for the receptionist to maintain composure and a calm, pleasant attitude even under stress.

This position offers an excellent opportunity for individuals who thrive on interpersonal interaction, enjoy a service-oriented role, and are capable of working independently by adhering to community procedures and guidelines with good judgment. High school graduation or equivalent is required to qualify for this role. The workplace is indoors with an open office setting that can be busy and distracting. The job also calls for some physical activity, including lifting supplies up to 20 pounds regularly. The Weekend Receptionist position is perfect for those who exhibit a servant-hearted attitude by embracing our mission and contributing to a respectful, efficient, and friendly community atmosphere. Applications will be accepted on an ongoing basis until the position is filled, inviting dedicated candidates passionate about customer service and resident care to apply.