Receptionist - Undergraduate Admission

Atlanta, GA, USA|Remote, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Professional development opportunities

Tuition Assistance

Job Description

Emory University is a prestigious research institution recognized for its commitment to academic excellence, innovation, and community engagement. Located in Atlanta, Georgia, the university attracts distinguished scholars, educators, and professionals who are dedicated to fostering knowledge and preparing leaders for the future. Emory's dynamic campus environment promotes a culture of diversity, inclusion, and collaboration, fostering growth and development among students, faculty, and staff alike. The university’s strategic initiatives encompass cutting-edge research, holistic education, and impactful community service, making it a vibrant academic community with a global reach and local commitment.

The current employment opportunity is for a dynamic and personable Front Desk Receptionist role within Emory University. This position is fundamental in creating a positive first impression for visitors, students, and callers by managing inquiries with professionalism and courtesy. The role requires an individual who is adaptable, able to work efficiently in a fast-paced environment, and exhibits a team-oriented approach. Responsibilities include greeting visitors, providing information, handling correspondence, managing telephone operations, and assisting with special events. This position operates mainly in-person during standard weekday hours, Monday through Friday from 8:00 a.m. to 4:30 p.m., with some remote work options possible at the department's discretion. The role is ideal for individuals seeking to contribute meaningfully to an academic setting while developing administrative and communication skills in a welcoming and supportive community. Emory University's commitment to equal opportunity employment ensures a respectful and inclusive workplace where all staff are valued and supported in fulfilling their potential.

Job Requirements

High school diploma or equivalent
ability to perform job duties primarily in-person at Emory University location
flexibility to work Monday-Friday 8:00 a.m.-4:30 p.m.
excellent communication and interpersonal skills
proficiency in using standard office software and equipment
capability to maintain confidentiality and professionalism
ability to operate multi-line telephone system
capacity to handle routine typing and correspondence tasks

Job Qualifications

High school diploma or equivalent
excellent interpersonal and communication skills
ability to operate standard office equipment and multi-line telephone systems
proficiency with data entry and database management
strong organizational skills and attention to detail
ability to work efficiently in a team setting
flexibility and adaptability in handling multiple tasks

Job Duties

Greet visitors and callers and handle their inquiries or refer them to the appropriate employee
take and route messages
perform routine typing and generate correspondence
open and distribute mail
prepare and mail outgoing correspondence
set up organized files for correspondence ensuring easy retrieval
operate standard office equipment
enter data into computer database
operate multi-line telephone console
post and maintain information in public areas
check-in students and parents/supporters for information sessions and special events
enter visitor data in CRM (Slate) to accurately record visit data
assist in the communication center answering phones and emails
work flexibly in a fast-paced, team-oriented environment