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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $18.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Job Description
The Retreat is a distinguished hospitality establishment committed to providing exceptional guest experiences in a warm and welcoming environment. As a reputable hotel known for its high-quality services and customer-centric approach, The Retreat continuously strives to exceed guest expectations through personalized attention, impeccable service standards, and a comfortable ambiance. Our team takes pride in cultivating a friendly atmosphere where guests feel valued and cared for throughout their stay. The Retreat not only offers comfortable accommodations but also creates memorable experiences through attentive service and a thorough knowledge of local attractions and amenities.
The role of Receptionist at The... Show More
The role of Receptionist at The... Show More
Job Requirements
- Ability to stand for extended periods and move around the desk area
- Ability to lift and carry small packages or luggage up to 25 pounds
- Ability to work at a fast pace especially during peak times
- Flexibility to work evenings weekends and holidays
- High school diploma or equivalent
- Previous experience in customer service or hospitality
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Excellent communication and interpersonal skills
- Strong organizational skills with attention to detail and ability to multitask
- Ability to work in a fast-paced customer-facing environment
- Problem-solving skills to address guest concerns and resolve issues efficiently
- Knowledge of local attractions and services available to guests
Job Duties
- Answer and direct phone calls in a polite and friendly manner
- Welcome visitors in a warm and friendly manner and answer any questions visitors have
- Maintain reception area and all common areas in a clean and tidy manner at all times
- Operate standard office equipment on a regular basis including a fax machine a copy machine and a computer
- Keep detailed and accurate records of visitors and of appointments received
- Take inventory of supplies and restock as needed
- Work flexible hours including weekends and holidays
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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